RBS customer service

Quickly locate RBS technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the RBS page at any time.

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Customer Service

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Phone: 0800 121 129

  • How to reach a live person:
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  • Hours of Operation:
    • Mon-Fri: 8am-8pm
      Sat: 9am-5pm
      Sun: 10am-4pm
  • Email:
    • This information has not been added.
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  • Description:
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RBS Platinum MasterCard

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Phone: 888-631-7106

  • How to reach a live person:
    • Keep pressing 0 when recording begins and ignore their messaging
  • Hours of Operation:
    • Mon-Fri: 7am-1am EST
      Sat-Sun: 7am-midnight EST
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User Reviews

30
Jun

Posted by Anonymous


on 6/30/22 at 7:05AM

Absolutely hopeless, why can't I speak to a real person to open an account with you. I am taking my business elsewhere - time wasters!

22
Nov

Posted by steve


on 11/22/12 at 4:15PM

RBS dont have online banking they have online telephone banking,If you wish to contact them you cant email them you have to wait until the customer services is open and phone them.
MBNA is far superior.

Customer Service Ratings

Based on 68 votes.

3.1

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RBS customer service news
Tide Wants FinTech Firms To Have A Bigger Share Of RBS Funds

Challenger bank Tide wants the U.K. to allow eMoney non-bank institutions to be able to compete for Royal Bank of Scotland (RBS) bail out funds, according to reports. The Daily Telegraph reported Sunday (Sept. 30) that digital and financial service ...

RBS bankers joked about destroying the US housing market

But league tables published by the Competition and Markets Authority on Wednesday placed RBS joint bottom for customer service, with fewer than half of customers saying they would recommend the bank to a friend. RBS will have to publish the results in ...

RBS to create first-ever flexible lawyer panel as Barclays reviews current providers

Royal Bank of Scotland (RBS) is setting up its first-ever panel of flexi-lawyer providers, as Barclays also reviews its current relationships amid growing take-up of flexible legal resources by key clients. This premium content is reserved for. Legal ...

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