Burger King customer service

Burger King is an international hamburger restaurant chain. Based in Miami, Florida, the company started in the 1950's. Burger King offers customer service by via a toll frees number as well as an online form. They also have an online survey section.

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Customer Service

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Phone: 866-394-2493

  • How to reach a live person:
    • Press 1 for English
      Yuo will be placed in the queue
  • Hours of Operation:
    • Mon-Fri: 9am-5pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

27
Jan

Posted by Anonymous


on 1/27/24 at 2:25PM

Saturday January 27th, just ate a whopper meal at the poplar store in Collierville Tn. No tea sitting out, ketchup machine not working and no paper towels in restroom. Complained up front about these things, 3 young ladies behind counter were not concerned. Whoever is the manager should be fired! Will go to Boya's just down the street next time and eat a real burger for the same price. So long Burger King!

30
Mar

Posted by Daveydetroit


on 3/30/23 at 6:16AM

I'd like to bring attention to the EXCELLENT customer service that is consistently provided by "Lenda" at the Swansea, Illinois Burger King. She is a bright spot in my day 3-4 days a week. She is ALWAYS positive and kind while going through the drive thru line. Please recognize her for her great attitude and wonderful customer service. She is the reason I go to this restaurant for breakfast so frequently. Thank you Lenda!

23
Aug

Posted by Unkb


on 8/23/22 at 10:49AM

I went to. Burger King inn Boron Hwy 395 . The drive up window was so dirty, you couldn't see through it. The food we tried to eat was so greasy. It had a strange flavor. I used the bathroom. Filthy. Mind you Boron is in the middle of nowhere. I have been to many Burger kings. The food did not have that awful flavor. The packaging was soaked. A few bites and I couldn't eat it.

06
Jun

Posted by Amanda


on 6/6/22 at 5:00PM

I just read that Burger King is celebrating pride month. I find this disgusting. I come to BK to eat not have pride or race shoved in my face or mouth , in this case. Stay out of politics and do what you do best sell great burgers! I cannot understand why companies feel they have to constantly bend to the few. When are you having straight month or Christian month! Never I'm sure. This is a sad attempt to sell burgers! So glad I don't have young kids to explain to why my burger has two top or bottom buns!. Trust me I would say the worker made a mistake. Corporations like this are causing more dissension , not bringing people together. With gas, food and housing prices rising it may become a luxury to eat fast food. I hope others like me will remember this .

29
Jul

Posted by Anonymous


on 7/29/20 at 11:46AM

The shake machine at Burger King located at 3630 Wedgewood Lane, Lady Lake/The Villages, FL, 32162 has not been on the fritz for over a year. Every time I've gone there I was not able to get a shake. So I had to go to McDonalds. Could you please send them a new machine or teach them how to operate it properly.

View all 1,688 Burger King customer service reviews »
Customer Service Ratings

Based on 193 votes.

2.5

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Hours of Operation

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Burger King customer service news
Baby born in Burger King bathroom; possible heroin found in stall, police say

A baby born in the bathroom of an Ohio Burger King last week is recovering at an area hospital, authorities said Tuesday. According to the Chillicothe Gazette, police found the newborn boy Friday afternoon while responding to a call about a man who had ...

Burger King's Partnership With Budweiser Is Super Weird, But It Gave Us an Awesome Promotional Product

Movie reboots and cover versions of songs, among other forms of art, serve as ubiquitous—although not always well-executed or even necessary—reminders that nostalgia is a powerful marketing tool. Particular concepts can latch onto consumers and never ...

Burger King gives free cheeseburgers to Ohio dog with cancer

Cody has cancer and has to take medicine for it. But his human has a way of making it better. Cheeseburgers. Cody, who is 10 years old, was diagnosed with cancer two months ago. He was only given a couple months to live. "My family and I were ...

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