Canon customer service

Find contact information for Canon customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Canon customer service news.

How to reach a live person:
- Press # twice
Hours of Operation:
- 8am-Midnight EST
Email:
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Customer service link:
- Click Here
Main Company URL:
- http://www.canon.com
Description:
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User Reviews

Nov

Posted by Anonymous

on 11/9/23 at 5:57AM

I contacted Canon Support today following a few days of trying to connect my iPhone to my new Canon printer ( MG3650S )
with no success
My contact was Ana, she was so patient, helpful, friendly and very knowledgeable
She had my iPhone connected within a short space of time and was as excited as I was to be connected successfully
I would definitely recommend Canon Support ( especially Ana ) Many thanks

Apr

Posted by Micki L

on 4/12/23 at 6:37PM

04-13-23 Canon Tech is Outstanding. The technician was knowledgeable, personable, & patient. He explained step by step what I should try. Each time we found the step didn't work, he suggested a different step. He stayed with me until my printer was working perfectly. After 2 days, the printer continues to work perfectly. This was my best on-line tech assistance experience ever ! I am so impressed with Canon service, I plan to post this as a Canon review.

Oct

Posted by PML

on 10/28/22 at 7:34AM

I had a really awesome support experience with Zack yesterday. I wish I knew how to send Canon a feedback form to praise him. They sent me a form for a different representative I had spoken to briefly, but Zack was the one who really went all out and above and beyond. After a power outage, my Canon printer was not communicating with my computer. The problem turned out to be on my end with a unit the printer had been plugged into, not with the printer itself, but he tried all kinds of things and suggestions so I could get the printer back online. And it's an old printer that's no longer even in warranty, but yet he spent a lot of time trying to troubleshoot the issue. He even called me back a couple of times when we got disconnected. I wish all customer support people could be as nice as him, and I wish I could reach him to thank him for all his trouble and to tell him I finally figured out the problem and solved it.

Sep

Posted by Anonymous

on 9/14/22 at 7:31AM

I'd like to thank Barbara in customer service for a very pleasant experience regarding re-downloading canon icc profiles. She was knowledgeable, patient and guided me through steps to reinstall and hopefully resolve the problem. Thank you Canon for providing excellent customer service. I own 3 Canon cameras, a Pro1000printer and knowing you're there helps in choosing photo and printing products.

Jan

Posted by Rich

on 1/7/22 at 1:57PM

I had an awesome customer support experience today with Scott. My Multifunction machine was not printing properly and Scott was very patient and knowledgeable. He took me through the troubleshooting process and stayed with me until the issue was resolved.

I cant say enough positive things about Scott and the telephone experience.

5 Stars for sure!!

Rich W Illinois

View all 227 Canon customer service reviews »

Canon customer service

Customer Support

User Reviews

Nov

Posted by Anonymous

Apr

Posted by Micki L

Oct

Posted by PML

Sep

Posted by Anonymous

Jan

Posted by Rich

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