McDonalds customer service

McDonalds is the world's largest fast food chain with over 36,000 stores. McDonalds was originally a barbecue restaurant in 1940 but was reorganized to a hamburger restaurant 8 years after opening. McDonalds customer service consists of a robust online help section as well as a toll free number.

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Customer Service

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Phone: 800-244-6227

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      Speak "customer service"
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User Reviews

10
Mar

Posted by Anonymous


on 3/10/24 at 7:53AM

Can't sign into the app can't transfer my points from my old cell phone and my old email to my new cell phone and my new email I'm freaking homeless I don't have a lot of time to charge my phone and I'm extremely hungry and I was Gd damn counting on that point system to get me food today

20
Jan

Posted by Precognation


on 1/20/24 at 11:46AM

On redwood Blvd in Novato cali I was coming in to order coffee when all of a sudden I had to use the restroom when I got to the door another customer was waiting so I let him go first when he got out I started heading twards the door a short lady employee pushed passed me an shut door while locking it at same time never in my life have erver been treated like this she had said that I must be a customer first that was so rude I don't want to eat from this place again ever

28
Oct

Posted by Anonymous


on 10/28/22 at 9:20AM

Many McDonald's restaurants are not honoring survey validation codes if their promo was printed at a different location. The workers are fine but the bosses are making them do it.

18
Sep

Posted by Anonymous


on 9/18/22 at 9:07AM

The store in New Richmond Ohio is so lost.. Its a 50/50 chance your order is right.. Today they took so long that the car in front of me left before paying. I checked my account and some how another $9 was charged on my card.. RIDICULOUS

14
Sep

Posted by Mennie54


on 9/14/22 at 2:52PM

THE WORST! Went to my local McDonald's today after having put in a curbside order, which I do on a semi regular basis. I pulled into the curbside space, checked in and continue to wait. After having sat there for over 20 minutes, I went inside to see where my order was. Nobody knew anything about it. I spoke to the manager who was very rude and didn't even apologize. He wanted to know what I ordered and I showed him the order on my phone and the fact that I checked in. It took another 10 minutes. No apologies. No compensation. Nothing. I was so angry I just took the order and left. I should've checked the bag because the order was completely wrong. My drink was the only thing that was right.

View all 1,955 McDonalds customer service reviews »
Customer Service Ratings

Based on 200 votes.

2.6

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Hours of Operation

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McDonalds customer service news
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