Countrywide customer service

Please find Countrywide customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Countrywide listing at any time if you have new information.

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Banking

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Phone: 877-292-2657

  • How to reach a live person:
    • Press 0 through all messaging. Took me 4 times until transferred to a person.
  • Hours of Operation:
    • Mon-Fri: 7am - 7pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Home Loans

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Phone: 800-669-6607

  • How to reach a live person:
    • Press 0 until transferred to a person. Took me 4 times.
  • Hours of Operation:
    • Mon-Fri: 7 a.m. – 10 p.m. CT
      Sat. & Sun. 8 a.m. – 7 p.m. CT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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Insurance

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Phone: 800-669-6657

  • How to reach a live person:
    • Keep pressing 0 and ignore their recording.
  • Hours of Operation:
    • Mon. - Fri., 6:15 a.m. - 5:15 p.m. PST
  • Email:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Investments

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Phone: 800-494-5125

  • How to reach a live person:
    • Just press 0 repeatedly until transferred.
  • Hours of Operation:
    • Mon. - Fri., 6:30 a.m. - 5 p.m. PST
  • Email:
    • This information has not been added.
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User Reviews

08
Mar

Posted by Anonymous


on 3/8/15 at 2:16AM

Home loan required proof of insurance. Sent proof via fax as requested including, the HOA policy & our supplemental policy as well. They say they never get it. Meanwhile we had been charged for their home loan insurance; $1K month in escrow account to pay for yearly policy. This money was never reimbursed to the account, as they stated every time contacted; proof never received. Then the loan was transferred; bought out, by BofA. Same thing happened with BofA now OCWEN.

10
Sep

Posted by PIT BULL


on 9/10/12 at 11:01AM

your insurance company is a joke you should be shut down ,I PUT A COMPLAINT INTO BETTER BUSINESS ADMINS AND THE INSURANCE FRAUD FOR NON PAYMENT OF ACCIDENT CLAIM AND U WILL B GETTING A CIVIL SUIT ,......

07
Aug

Posted by Anon


on 8/7/12 at 7:27AM

The person who dealt with my case was the rudest ever. It was a genuine claim for a loss of a private paid hearing aid. My hair had just been washed so I could not wear the aid and out it in my handbag along with the other one. When my bag was spilt I assumed I had gathered up my belongings but was missing one hearing aid. Although I was being truthfully honest I felt as if I was being interrogated and my claim was refused.. Why would I try to con them with rhe loss of only ONE hearing aid when I had 2? Totally disappointed and if they do not change their attitude soon they will lose a lot of customers as there is a lot of competion out there......

11
Mar

Posted by Anonymous


on 3/11/11 at 10:29AM

countrywide house insurance, the worst ever, i was made to feel like a fraud and and criminal, i was putting in a genuine claim, having never claimed before, and the guy treated me like i was an idiot and i was lying, ive never felt so small and so disgusted, i have written formally to complain and i will not stop there, the guy was quick to cancel my insurance. countrywide are the frauds, where is the peace of mind for their customers... disgraceful... i will also cancel my buildings insurance with them now, i did not deserve to be treated that way and i do not trust them now... stay away from this company. They make you feel terrible. So upsetting.

21
Apr

Posted by Anonymous


on 4/21/10 at 5:47AM

We had our mortgage with Countrywide -- everything was fine, I thought. We paid the mortgage off and Countrywide sent us a lein release (too bad it isn't worth the paper it's wrote on). Bank of America was "taking over" Countrywide at that time.
We put our house on the market, got a contract and low and behold - our lein has NOT been released (Bank of America should have done this) Now all we are getting is the run around - it has been a month now and we are still calling and talking to different people everyday - WE JUST WANT THE LEIN RELEASED! How difficult could that be?
Wonder if getting a lawyer would help??????

View all 9 Countrywide customer service reviews »
Customer Service Ratings

Based on 154 votes.

2.7

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Countrywide customer service news
GMOA strike: Countrywide healthcare services disrupted

Healthcare services in hospitals countrywide were disrupted today because of the 24-hour token strike launched by the Government Medical Officers' Association (GMOA) against the Free Trade Agreement (FTA) signed with Singapore and the proposed ...

In 5 States, 20% or More of Drivers Have No Insurance; Countrywide Average Increases

Nearly one in eight U.S. motorists is driving around uninsured and putting insured drivers at greater risk in the event of an auto accident, according to a study. The study, directed by the Insurance Research Council (IRC) and co-sponsored by The ...

German labor unions and government reach pay increase deal after countrywide strikes

German unions and public sector employers agreed in the early hours of Wednesday to raise wages for about 2.3 million workers by 7.5 percent over two and a half years. The agreement will retroactively increase wages by 3.19 percent beginning March 1.

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