Wachovia

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I do not have an account with this bank but i get relentless calls on my cell phone from them trying to reach some guy named carl, they leave messages on my voice mail for him as well. my name is not even close to his (at the begining of the voice mail intro) are the bank employees so dumb that they do not realize that they are contacting the wrong person? Ijust got the phone with customer service and i am promised that the representative with contact the appropiate department to make them stop the phone calls, we shall see if this actualy works. After all this i do not think that this will be a bank that i will be looking to do buisness with in the future. This bank seems to be dazed and confused, I hope they figure it out!!!!

Ronald Bradley 11/13/09 6:56AM

I was waiting for the customer refund department for almost 1 hour on the phone. Then I decided to disconnent. Wachovia's overdraft charges are higher than other banks that I have used.

Anonymous 10/16/09 4:02PM

Wachovia charged me a fee which caused my account to be overdrawn. When I went to the bank and spoke with them, they gladly removed the fee. However, when I asked them to remove the overdraft caused by their fee, they could not. If they can remove the fee that caused the overdraft, why can they not remove the overdraft. Their answer at the bank was that the computers were programed such that they could not override their response.

Anonymous 9/29/09 1:25PM

I've been with Wachovia and this is one of the best bank that I've ever know. I had problems with lost ATM Card/frauds, cancelling checks, etc in the past and they resolved the problems in no time. The money was put back in my account right at the same day. They take care of all of my financial needs: mortgage, safety deposit box, notarization and money order without any fee through Crown Checking Account. Thank you for being my bank.

Abot 9/29/09 9:43AM

Ive been using Wachovia since i was 12, it has been the greatest banking company I've heard of. Besides that there arent many ATM's, they make it easy to make deposits, simple pop in and out. The tellers treat you like family, and not another face with money. I accidentally sent money from my PayPal account to the wrong wachovia account, wachovia was able to set a refund in the system in about fifteen (from when i first entered the number).

The only thing i could think to make this better is to have more ATM's. I rarely see a wachovia ATM, and it costs money to withdraw funds from a foreign ATM.

Plus, they give lollipops and candy when you make a deposit =).

Thatguy. 9/14/09 1:09PM

I am a single mother of 4. I work as many hours as possible to make ends meet. I ues Wachovia for protection. I noticed I was charged an overdraft when I still had 4 dollars and some change. After that I did make an overdraft which is my fault. My problem is $35.00 an overdraft is unreal. Around $12 cost me an extra $70. Now I have $9 and a half tank of gas to make it to work all week and feed my children. I have no family here to help me. I feel like Wachovia just put their hands in my purse and took my money. I will be closing my account at my local bank soon.

jenn 7/30/09 6:47AM