Wells Fargo

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M wife needed some medical work done, and I called Wells Fargo for some loan options. After talking to 5 diffrent people who didnt really know what was going on, and having to explain to them over and over again, and getting nowhere, I actually decided to go it alone. The diffenitly talk the talk, but really have not learned to walk the walk.
I will never do business with them ever again. I you have money with them, pull it out and go to someone who actually cares.

Anonymous 10/7/09 7:13AM

The customer service at WF is pathetic.

I had to deposit a check issued by Wachovia in the next city. They told me it will take 15 days to deposit to my account. So I went directly to the Bank of America branch across the street. They deposited the check within 3 minutes, and the amount will be available within 24 hrs.

By delaying the deposit on customers' account, the bank has been systematically siphoning off the interest for 15 days- quite unscrupulous!!!

If the bank next doors can deposit within 24 hrs, why does WF take 15 days?

MRA10 9/4/09 6:03PM

I paid off my RV and was told the title would be in my hand in 10 days. After 10 days I put it up for sale and gave up my RV rental space thinking I would get the title any day. After Selling the RV, the title is still not here and when I call WF they can only say I must wait. They can't even tell me if the title was sent in the first place. I am now going up there and closing all of my WF accounts. Now my tax dollars are supporting this.......
Jeff M

Jeff 9/1/09 1:54PM

Customer service? Thats a joke.

My company has an account with Wells Fargo, I do not, I understand the thumb print, I can even understand the $5 fee (although since my company has an account I think the fee is BS) but now, I wait in line, tell them I need the thumbprint ink and I'm pulled out of line and have to sit and wait for a manager? I was already running late last week, had to sit, wait for this guy telling me all the trouble I'd save opening an account.
Guess what? This BS of being pulled out of line to get my thumb print, wasting my time and making me late? ENSURES I will not be getting a Wells Fargo account. My wife and I opened an account at US Bank, you will no longer get my $5, you will no longer waste my time, and you will no longer cause me headaches. I will be telling my friends, family and co-workers to do the same.

Anonymous 8/25/09 1:03PM

What is wrong with this company? We switched auto insurance carriers, and Wells Fargo is calling us daily telling us they did not receive info. Sent info to them 02/09, 03/09, 04/09, 05/09, 06/09 and still receiving calls daily up to July 7, 2009. The people there are punitive and hateful. Who are these people?

deb 7/7/09 11:49PM

We paid our bill on time on Friday. We were repeatedly harrassed with diffenent numbers for the the bill. Finally, on Tuesday there were no more calls. Yeah right! Received another call. They sure wasted alot of money collecting the amount that was due. You wonder why banks are in the RED. We received 27 calls from Fri to Tues. Days not over. Here is all of the numbers they used this month. Recently changed numbers.
304-250-3924
605-226-9444
800-565-2310
888-932-3011
800-642-4720
858-1025
951-9864
407-444-1995
800-947-5024
816-584-2070
888-816-3203

EMTPLVNPA 6/9/09 8:50PM

Never finance your auto with them! I have really good credit and thought my due date was on the 5th. It actually was on the 3rd and 12 hours after the payment date, they would call and HARASS me! I mean, would hang up on me then call back repeatedly. It was ridiculous! I refinanced my auto away from them, closed my checking and savings and will not have anything to do with them.

Now wiser 5/14/09 1:47PM

Wells Fargo has the worst customer service anywhere. They hung up on me twice because I wouldn't sign up for some stupid survey. They actually told me they refused to help me and hung up twice! They SUCK!!! Never do business with them if you can help it

levydogs 4/3/09 5:06PM

Wells Fargo put someone else's bankruptsy on the title work of our home which was unknown until I tried to close on my home. I have no ties to Wells Fargo whatsoever and never will if I can help it. We have been given the runaround more times than I care to mention.
Our realtors and I have been on the phone, went to a Wells Fargo Branch, e-mailed several different people and no one would help us. It was told it would take 2-3 business days and it has been 11 days! We were scheduled to close on our home and could not because of the error.
We have a house scheduled to close on a home in Florida just as soon as we close on our house in Michigan. We need resolution in this very frustrating situation

Sherri Price 3/30/09 12:10PM

THIS NUMBER HELPED SO MUCH! I DIDN'T HAVE TO CONFERENCE IN THE MEMEBER, THE OPERATOR SAID THAT HE COULD ANSWER YES OR NO AS LONG AS I GAVE HIM THE NAME, SOCIAL AND ACCOUNT #
THIS NUMBER WAS VERY HELPFUL,THANK YOU!!!

MAGGIE77 3/17/09 4:38PM