MasterCard customer service

Find contact information for MasterCard customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest MasterCard customer service news.

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Customer Service

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Phone: 800-622-7747

  • How to reach a live person:
    • Press 1 for English

      Press 0 until transferred. Took me three times.
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User Reviews

14
Dec

Posted by Dale


on 12/14/18 at 10:11AM

I have tried to talk on the phone to customer service about a question but no luck So here goes. My name is Dale Shipman and I am wondering if a joint account with my ex wife is still on file with MasterCard. If so please remove my name from the account. My last four digits of my SS is 2131. I just need verification that my name does not appear on a joint account with Judy K. Shipman.. I would appreciate a response. Thank you.

24
Feb

Posted by Anonymous


on 2/24/18 at 2:30PM

I Received A Notice From Capital One That My Payment Was Overdue. Of Course It Is - We Didn't Get A Statement From Them Last Month. When I Called To Ask For A Resend, It Was Promised. But We Have Failed To Get A Statement. We Will Not Pay Online, We Want A Paper Statement Sent To Us With No Late Charges Because It's Not Our Fault!!!!!

01
Aug

Posted by Nelson


on 8/1/16 at 10:49AM

Now I am sure why I don't have a Master Card. Can't talk to anyone!

19
Jul

Posted by Anonymous


on 7/19/16 at 9:39AM

How can I get a phone number to talk to a live person about my Mastercard card this

06
Jun

Posted by Anonymous


on 6/6/16 at 10:13AM

Very un- accommodating! The card isn't accepted because it ALMOST EXPIRED!
I feel like terminating this account unless you give me acceptable service

View all 47 MasterCard customer service reviews »
Customer Service Ratings

Based on 214 votes.

2.8

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MasterCard customer service news
Mastercard Sees Cross-Border Volumes Up 19 Percent

Mastercard results released on Thursday (July 26) showed growth in international transactions, where double-digit percentage gains outpaced other metrics such as gross dollar volumes, which also showed healthy growth. All in, revenue growth was 20 ...

Visa, Mastercard Cut Canadian Interchange Fees

Visa and Mastercard have agreed to cut Canadian credit card transaction fees, which could save smaller businesses (SMBs) C$250 million ($192 million) a year. The companies agreed to reduce the average annual interchange rate in Canada by 10 basis ...

Gold-based Mastercard Coming To US And Asia In Q3

Share this article: (Kitco News) - While the gold market has been mired in a three-month downtrend as a result of lackluster investor demand, one gold market fintech executive said that he sees signs of pent-up demand for the physical metal. Ben Davies ...

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