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Find contact information for Visa customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Visa customer service news.

Customer Service

Phone:
800-847-2911

How to reach a live person:
Continually press 0 until transferred. Took me 2 times.

Hours of Operation:
24X7

Email:
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Customer service link:

Description:
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  User Comments  
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I am still hangin on the line. I did not receive a new card this year for some reason. I discovered this when I went to use my card at the gas station and it was rejected because it had expired. I called numerous numbers and talked to numerous people. I was assured I would be sent another card right away. That was a week ago.
I was just transferred to yet another person who said it might be another week till my card arrives. When I asked why the card was not expidited I was told that is only done in emergencies. Try operating without a credit card for a week and see if you think that constitutes an emergency. This is most disconcerting. VISA is not my favorite company any more.

SLS

I don't know what this means 7/23/09 1:14PM

NON-RESPONSIVE TO DIALED CALL.
Most companies accept dialed access after an extended number of touch-tone options have been waited through. But at (800) 854-7642, after waiting through ALL the Touch-tone options, they just said, "Thank you for calling VISA", and cut off the call.

Anonymous 5/20/09 1:28PM

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  User Rating  
Based on 237 votes
2.9
Customer service rating:
Visa
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