Classmates.com customer service

Classmates.com is an online social networking company whose objective is to connect school-aged relationships. Classmates.com is based on the concept of a digital school annual book. Classmates.com customer service is limited to online form submission using Facebook member login credentials.

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Customer Service

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Phone: 206-301-5700

  • How to reach a live person:
    • Press 1 when recording begins
  • Hours of Operation:
    • 8:00am - 5:00pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • You can also try 425-917-5000.

User Reviews

12
Oct

Posted by brinxland


on 10/12/23 at 10:42PM

January 20, 2021, Classmates.com charged my account for $18.00 for a one-year subscription to Classmates.com. On September 24, 2021, I was charged $36.00. On September 24, 2021, I was charged $96.00 to my financial institution. Per my account billing and payments, my account type is 24 months, and my renewal option was listed as manual renewal. I only gave my credit card on January 20, 2021. This is credit and / or debit card fraud making unauthorized charges to financial institutions. In the past I enjoyed Classmates.com; however, unfortunately I now realize that Classmates.com is a SCAM. Same old story, over and over again.

28
Jul

Posted by Anonymous


on 7/28/23 at 8:53AM

I tried to close my account ONLINE but was not successful. Also, I believe I am being scammed by an individual on Classmates.

19
Jun

Posted by Ralph


on 6/19/23 at 6:09PM

I had hoped this was an adult and responsible alternative to Facebook. So far, even after upgrading my account, is the biggest nothing burger I've ever had the misfortune to spend money on! I keep getting tantalizing messages of people visiting my profile, but I can never contact them. I'm beginning to think the corporate owners here have even fewer morals than Zuckenf..ker!

22
Apr

Posted by post


on 4/22/23 at 10:02AM

WARNING-Classmates.com automatic renewal
I just discovered a charge on my credit card.
I never received a notice of any kind that there was an auto-renewal or that my cost for two years would double from $48 to $96. I contacted them about the charge and they refused to refund me.
If you want to stay with Classmates you should check if you have their auto renewal plan and change it.

I urge anyone with a complaint about classmates.com to file with the Attorney General's office in Washington State where they are located as well as the Better Business Bureau.

23
Mar

Posted by Anonymous


on 3/23/23 at 1:23PM

Excellent servise which achieved the reason why I called.

View all 1,043 Classmates.com customer service reviews »
Customer Service Ratings

Based on 150 votes.

2.3

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Classmates.com customer service news
Consumer Corner: Ohioans may be owed money from website

Classmates.com subscribers have until Wednesday to claim a chunk of a $3 million dollar consumer restitution fund, according to Ohio Attorney General Mike Dewine. People may be eligible for a refund if they have an unresolved complaint against the ...

Classmates.com Settles Class-Action Suit for $9.5M

Classmates.com has agreed to pay more than $9.5 million to settle a class-action suit that accused the Web site of duping customers into signing up for paid services. According to a filing in Seattle District Court, Classmates.com has agreed to the ...

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