Craigslist customer service

Craigslist is a classified directory website where users can list in sections for free. Examples include: Jobs, housing, community, items for sale and many more. Craigslist has no responsive customer service whatsoever. Craigslist does however have a robust customer support FAQ section.

Customer Service

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  • Hours of Operation:
    • Mon - Fri: 8:30am - 4:30pm PST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • If you have problems with the toll-free Craigslist customer service number, you can also try 415-566-6394.

User Reviews

Posted by Cheryl


Every one who responded to my listing is asking for the Google voice code. It says don't give it to anyone? Are they scams and wasting my time?

Posted by 2013 CLASS C 32’ NEW ROOF


I paid my five dollars and posted my RV for sale 5 days ago.. The ID number does not work when you put it in the search bar, also cannot find my RV when doing just a general search for RVs for sale. Nobody else can find it either, I have had several people to look for it. Please help! I have also sent an email yesterday and another one today with no response.

Posted by 2013 CLASS C 32’ NEW ROOF


I paid my five dollars and posted my RV for sale 5 days ago.. The ID number does not work when you put it in the search bar, also cannot find my RV when doing just a general search for RVs for sale. Nobody else can find it either, I have had several people to look for it. Please help! I have also sent an email yesterday and another one today with no response.

Posted by Bella58102


Super pissed I post a add for my kittens and it keeps getting removed I fallow the guide lines but tgey don't bother to look they just let some asswhole say red flag n it gets removed. Tell me why and prove why.

Posted by Judi


I've been finding and flagging tons of scammers for a while. I have sent emails with examples and nothing gets done. Then I get a message that MY ACCOUNT IS ON HOLD. WTH??? I can't get anyone to answer repeated questions as to why.

Customer Service Ratings

Based on 643 votes.

2.1

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Corporate Office

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Customer Service Scoreboard

See detailed Craigslist customer service rankings, employee comments and much more from our sister site.

Craigslist customer service news

Craigslist exchange over an iPhone X ends in armed robbery on Des Moines' north side

A woman was robbed at gunpoint in a Taco Bell parking lot Saturday afternoon by a Craigslist customer who told her he planned to purchase her iPhone. The woman met a young man in her car at approximately 3:45 p.m. Saturday in the parking lot of the ...


Craigslist Founder Gives $1 Million to Mother Jones to Fight 'Misinformation'

"This is an investment in the toughest--and most rewarding--kind of journalism, the deep investigative work," says Mother Jones chief Monika Bauerlein. Jon Levine, provided by. Published 8:41 am CDT, Tuesday, August 28, 2018. photo. Image 1 of / 1.


Methuen police warn about Craigslist scams

Police in Methuen are warning residents about Craigslist scams after receiving two complaints about the classified ads site in three days. In two cases, victims reported falling prey to fake apartment rental ads posted by the same user, named Candace ...

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