Napster

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i can't play my music anymore, because my subscribtion ran out. i paid money, to download songs. because of that, i should be able to play them whenever i want. it's not fair for me to pay more money, just to get my music back. i want you to send me your phone number so i can complain. i bought the music i should be able to download my music, whenver i want. not happy with your site right now. i only can play my music for 30 seconds. because you want more money, you must be a scam. give me your phone number so i can complain to you. my sign in name is debbybutler1969. i deserve to be able to play my songs. i already paid for it. you are really pissing me off. good customer relationship. hell no. you better let me access my music, otherwise i will be so pissed off with your site. you have my napster login, please restore my music. i paid for ithates your site for giving me a hard time and not being able to listen to my music. i want your phone number, god i'm so going to complain to you, give me my music back, i paid for it. not cheap.

debbybutler1969 7/16/10 11:38PM

Napster's customer support is terrible. It is next to impossible to get someone on the phone to ask a question. Very frustrating and a waste of time.

teb 4/26/10 1:58PM

I try to download their music with my free coupon. What a mistake . they charged me event I am not use their web site. And continue to charge me evnt thought I did not use theit music anymore. And their solfware very stricky. If you do not visit their web site. Your music will not works.

Sings 4/3/10 8:19PM

There service is a rip-off. Most of the songs can't be bought individually. They only sell the whole album.
Their customer service is awful, once they have your money, if like me you paid for a full year at once, they won't care about helping you.
I had 70 song credits that disappeared for no reason. It has been 10 days since I reported it and they still haven't put my credits back.
STAY AWAY FROM NAPSTER

SalNapstey 3/9/10 9:32PM

Napster is a ripoff!!!! i have had my i pod for almost a week and i cant put in the music into my i pod!!! every time i call costumier service they hang up on me and tell me to come to their web site... and then when i come to the web site it tells me to call Napster!!!!! any one how bought the card Napster to put music into there i pod are out of luck!!!!!

valerie3691 2/28/10 10:32AM

They are good, but I had to complain that they never gave me my free month, and a year later when I called to cancel my membership I got the run-around and they continued to charge me. But....the customer service rep I spoke with took care of it immemdiately, refunding my money. Kudos to U napster. I would join again.

Anonymous 2/26/10 6:07PM

I agree with the previous comment!! This site is the bomb!

Anonymous 12/21/09 3:09PM

This site is the best! instead of being caught up in the Napster customer support voice loop, i got to talk with a live person who helped me with my problem.

anonymous 12/5/09 6:30PM