What number do you need?
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Please find PayPal customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the PayPal listing at any time if you have new information.

Customer Service

Phone:
888-221-1161

How to reach a live person:
Press 0 each time recording begins playing. Took me 7 times.

Hours of Operation:
I think 24/7. I called at 4:00am PT on a Friday morning and someone picked up eventually.

Email:
This information has not been added.
Click here to update this department.

Customer service link:

Description:
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  User Comments  
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They are continually opening disputes in payments that I initiate with suppliers to my business. I am in danger of losing my domain names because I can not pay for the renewal. They are an absolute menace to your business. They should be avoided where ever possible. trying to get anything solved is a nightmare. They are the worst company on the planet.

Thewealthmgr 9/1/10 6:20PM

thank you - after a week of trying the number on their website and never getting through, I tried this one and got through first time and spoke to a real person who was very helpful and helped me resolve my problem

Anonymous 9/1/10 12:50PM

I must say, I felt the same way - why? I didn't understand its process. It actually is as stiff as it is for your protection. All HTTPS companies must be that careful! If you get confused - tell them so! You can speak with a tech at anytime - but, yes - I DID feel as you did at that time. Paula Green

Paula Green 8/21/10 4:18PM

what is this?? such a shame! its mission impossible to get in contact my god!! anyone has the magic number or wat???cheers.

Anonymous 8/20/10 8:35AM

I just called pay pal to resolve a problem of double payment. The operator was very helpful and polite. I have used pay pal in the past and this was the first problem I've had.

Dianne 8/19/10 6:17AM

I have never had such a time closing an account. Talk about a run around--I think I could get in touch with the White House easier than contacting PayPal. My checking account has been compromised by these jerks and I have had to try and close the checking account to get rid of them. Forget using PayPal!!!!!!

Anonymous 8/18/10 2:00PM

I had no problem with service. Called and talked to someone right away. And got everything taken care of....

Johnny 8/16/10 6:31PM

Ha Ha- you know when people have to go to a independent web site and celebrate because they now have a very non-accessible customer service # someone had to bootleg for PayPal;that there might be something might be up ,eh? PP is handling YOUR $$ wake-up; perceived convienience is nothing more than laziness, when it's self-destructive.

blothy 8/6/10 10:33PM

PP is sh** - we no longer use it for our fund raiser-it actually makes the funds transfer much more problematic, and getting any help fuggetaboutit

florbus 8/6/10 10:12PM

I was on the phone over 40 mins. with NO RESOLUTION. This is the WORST Customer Service I have ever had in 50 years. There is a problem where everytime I got a Human they said "Not My Department" and sent me through the main Loop Again. Thirteen times I had to give my name and Social??!?? Very Very Ineffcient and I was NEVER HELPED. I talked to 5 or 6 Humans and ALL sent me back to the begining. Very Very ignorant set-up. Since I have no way to correct my issues I am forced, through Paypal's Ineffcient Customer Service to seek another
venue. Please note, that I have been a long time Customer and have spent many Thousands of Dollars online a a regular (several times a week) purchaser and will now STOP using Paypal and will suggest to everyone they do the same..............

If your this inefficient with Customer Service it's just a matter of time before you have a MAJOR ERROR and/or Class Action Debacle.

I have just wasted now over one hour, talked to 6 Reps and got NOTHING done. AWFUL

I was Director of Ops for a Major Pharmacuetical Co with Customer Service as one deparment and if a problem like this was brought to my attention either the Head of CS or IT would be Fired. My guess is nothing will happen here, and this will probably not even get read by anyone who CARES!!!!!!!!!!!!!!!!!

ronaldchiasson 8/3/10 9:24AM


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  User Rating  
Based on 127 votes
2.4
Customer service rating:
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Customer tries to get his funds released by PayPal, but runs into a customer service wall. (expletive used at very end)
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