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Twitter

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Contact information related to Twitter customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for Twitter with your favorite sites.

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Description:
Twitter currently does not offer customer service over the phone.
  User Comments  
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I have been hacked with twitter, hotmail, facebook, act.org, and college board, along with receiving threats. I have had no help from any websites about deleting accounts, and not even the police have done a significant job about any of this.

Anonymous 6/21/10 10:24AM

I've had my identity stolen and someone has used it to put up a false Twitter page and they absolutely WILL NOT DO ANYTHING about it! This company is not safe. Everyone should cancel their Twitter pages.

Anonymous 6/8/10 12:00PM

i have been trying to get a hold of someone who would help me with my problem.. i cannot see my updates, my homepage only shows my tweets!! i cannot begin to tell you how tired i am of seeing only my tweets..my home page does not update!! i find it highly disappointing that a site as big as twitter has no contact email, phone nummber or direct site for twitter users!! pls tend to this annoying problem.. it will definately limit twitter users.

MzKhim 2/28/10 12:47PM

twitter is the most unreal customer service experience... they will NOT tell me why my account is suspended nor will they respond to any of my numerous e mails.

Anonymous 1/26/10 12:00PM

My account has been suspended since July '09. I frequently used twitter and one day my acciunt got hacked. I changed my password. That didn't help. I've sent at least 5 e-mails to customer support. Funny thing about this whole thing is twitter took down my 3 spam tweets and kept my other 60 tweets. They must be checking things to do that. I've kept going back to my twitter account and still suspended after 6 months! It sucks I follow my favorite celebs and a lot of my friends have one. Twitter has so many users but that's no reason for bad customer service. I had my account suspended on facebook and they have way more users than twitter and my account was up and running not later than a day. Twitter has and is a fast growing web page. I know they gert people paying them to advertise on their site. I saw a teen girl get lots of many just from advertisers on her site.

mjfan4life 1/25/10 3:48AM

I've left two messages so far, and no response for over a week.

subatomicdoc 1/11/10 7:26AM

my twitter is Ms_Bouffant and I have been locked out due to a hacker as well and these bastards have done NOTHING to help! Time to file a report with the BBB!

ms_bouffant 12/27/09 3:10PM

would be nice to have a support phone number for twitter

Anonymous 12/22/09 11:16AM

Twitter quite possibly has the WORST customer service, not to mention no phone number to reach a live person, when nobody but a robot answers your email.

I have been locked out of my account due to a hacker all week!

So frustrating

inkspotworkshop 10/30/09 10:03AM

I honestly think the previous comments about business and products are hilarious. Execpt for the one about the money because the web site is a FREE service. You don't pay for anything so techically you can't complain. Like don't complain about the president if you didn't vote. Just delete your profile or never go back to the site and leave it alone. People are getting too spoiled and complain about everything using the term "business products". Technically a product is an item or service that you have to pay for and then you can complain if it doesn't work correctly. Other than that just move on and don't worry about something that is free and doesn't hurt you in any way. I really am shocked how people live on these social networking sites... 24/7 or at least 23/6. I know times are hard but come on people. Get a life. Have a nice day.

Laughing at people with no lives 10/4/09 6:15AM


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  User Rating  
Based on 179 votes
3.0
Customer service rating:
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