McAfee

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Hi

Just like all of you I have had tons of issues with CrapAfee.

Does anyone have any email addresses for management, etc - just need what the format is they use for email addresses - ie. bjones@mcafee.com

Thanks

Mookie 9/1/10 8:26AM

DO NO BUY McAfee SAVE YOURSELF A MAJOR HEAD ACHE! URGH! I'm sooo UPSET the download was MESSED up it SCREWED the virus scan up and they had to un-install to re-install and now we cant get it re-installed! WOW McAfee will be hearing from my lawyers at this time I am disspointed with their customer care and speedy fixing time! THEY SUCK! POINT BLANK!

Anonymous 8/30/10 10:29AM

I purchased a 3 yr. contract for 2 computer protection with McAfee on the 11-15-'09. ORDER # CS615116675. After the installation of McAfee I started having many problems with my computers. They would not respond as well and it seems they were constantly trying to get a viris. At one point I had to contact McAfee to help correct the problem AND THEY CHARGED ME $89.00 to clean up a mess I had paid them to protect my computers from. This was enough of McAfee....I contacted NORTON and ask them to install their system on my computers to see if....(the probllem was a McAfee problem or my problem) I made the purchase with NORTON on the 7-2-2010 and I can hold a BIBLE in my hand and tell you that all my computer problems went away. NOW this would lead me to believe that McAfee was puting the problems in my computers so that I would call and they could charge me another $89.00 to correct it. I have a 3 yr. contract and I have used their system for 7 months...I would like for them to refund my money.
George Grantham 1225 tison rd. Hartsville, SC 29550

MaAfee Customer Service 7/30/10 8:05AM

I installed McAfee on Friday May 21 -after 3 days and countless hours on the phone to people who have trouble with English- now my own computor is useless. McAfee shield says all is well yet I get constant pop ups from other companies advising me of hackers, viruses etc Even while the McAfee logo panel is displayed! These leave icons on the desk top along with pop up porn icons. The -so called- on line 24/7 tech support gets in a loop and is an exercise in frustration. Just as soon as thy go back to work after the long weekend I will be cancelling

D Brundell 5/22/10 6:58PM

What a rip-off!
I renewed my mcafee subscription over a month ago, yet I am continually reminded with those damn pop-ups that I need to renew. I finally got thru to someone who speaks English as a second language and it was too painful to go over each issue 4-5 times and emerge with no clarification of what I needed. I just want my money back, this company's customer service stinks, BIG TIME!

eman28 5/17/10 4:22PM

wow. i wish i had read these comments before i renewed my subscription this morning. my status still says my trial sub. is up in 4 days, i renewed for a year.
no customer support on line and no phone. How do they stay in business?
i will try to call the number on monday a.m. or will dispute the charge on my credit card.

Anonymous 5/1/10 10:45AM

I have also spent too time on hold with McAfee customer service . My problems have not been resolved. It still says not protected . I have to ckick on the fix many times and finally it will say protected ,but I'm concerned about it,and VERY UNHAPPY WITH MCAFEE! I will be changing to other protection site.

Anonymous 4/20/10 3:45PM

I have been a long time user of McAfee at home, Norton at my office. Normally, I've had no problems, till now. On Jan 26, 2010, I renewed a one (1) yr. subscription for $72.38. Got an email acknowledgment for this renewal. Then late last month, I had to discontinue my dial up Internet service through Qwest, change my ISP from AT&T due to bad service, reconnected to Comcast.com. I bought a new Dell computer with McAfee installed, which is expiring 4/23/2010. I thought I would then transfer the balance of my prepurchased McAfee account, aforementioned, which would carry me through to 1/27/2011. Have not been able to get through to McAfee to do this, it also refused to acknowledge my email/password. I have decided to uninstall McAfee and install Norton soon. McAfee isn't worth the trouble or the powder to blow it to hell. W.Leigh, Boulder, CO

W. Leigh 4/16/10 9:11AM

What is this. Spent two days trying to find the customer service number. At least put it clearly on your site. Plus I bought a renewal card and I downloaded it. I followed every step and it said I am still not protected. I'm so fed up with this.This is the last time I will use mcafee because I can't reach customer service, it's hard to find the number, I tried everything to download the program and my computer is not protected, and I wasted so much time and money. This is too irritating.

Anonymous 3/27/10 5:20PM

This is daylight robbery i purchased a 3 year subscription 26/02 2010 and im still not protected . Im so fed up with mailing customer services and getting nowhere im now considering legal action. i will deffo not be recomending mcafee to anyone . A very peed off customer

iainmare 3/15/10 12:33PM