Acer customer service

Contact information related to Acer customer service, customer support and technical support can be found below. Please feel free to update any of the Acer customer support information we have to make sure our site is kept as current as possible.

Customer Service

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  • How to reach a live person:
    • Speak "Customer Support"
      Speak "Agent"
      When asked for the SNID (serial number) look on the botom of your product or near a bar-code. It is eleven digits long. If you don't have it just mumble around and you will eventually be transfered to a rep.
  • Hours of Operation:
    • 8am-5pm CST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Direct line to Level 2 technical support: 254-298-4000

Customer Support

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  • How to reach a live person:
    • dial # when recording begins
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • Direct line to Level 2 technical support: 254-298-4000

Customer Support (Pay)

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  • How to reach a live person:
    • This line will ring directly to a live person.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • While the fastest way to get support from Acer, this number does require payment.

User Reviews

Posted by Anonymous


Hi I have a Mobile Acer phone love it but it's not ringing on phone calls only not sure how to fix it

Posted by tattoocindiz


had to comment on the wonderful customer service technicians I spoke to on 13june16. I was experiencing several problems with my Acer computer. I had the pleasure of dealing with four separate techs. the calls were very long and all four techs were helpful and very patient. the reason my problem required four separate calls was because the first call did not resolve all the issues. the next three calls were due to lost connections. I am new to computing. each tech gave me easy to understand. I spent thirty years in customer service. the consistency at Acer is remarkable. while the resolution to several hours and four phone calls, I could not have been in better hands. hats off to the Acer customer support? tattoocindiz

Posted by me


tried to register my laptop with Acer & site kept telling me I entered the date wrong...04/25/2016....what's wrong with that????? Just wanted to comment that who ever designed the keyboard for the Acerv-3-575 laptop with the split left shift key, and split enter key should be slapped in the face by the Acer CEO. Really, really bad idea.

Posted by Anonymous


I

Bought a laptop. Sent it back to you '",all debit card mark Donnelly. Sent. It but I paid for it

Posted by Anonymous


Your Predator gaming email does not provide any characters to copy when trying to do the human verification! Cannot enter the giveaway!
The only thing more irritating than that is your automated "customer service" phone answering system!

Customer Service Ratings

Based on 553 votes.

2.4

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Corporate Office

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Acer Computers Manuals
Acer Computers customer service news

Acer Introduces World's Lightest 15-inch Laptop, New Chromebook, More

Along with its new Windows Mixed Reality headset, Acer today launched a bunch of new laptops. The company is refreshing its Swift and Aspire lines, and launching a new Chromebook. First, let's talk about the new Swift 5: it's the world's lightest 15 ...


Next @ Acer 2018

New York is humid. Warm. We were here last year too - same event, same city. It was a large-scale show stuffed with news about several different product lines and fronted by a self-confident Acer who slowly but surely is working to take over the PC ...


Acer Swift 5: notebook de 15 polegadas com hardware potente e menos de 1kg

O destaque deste aparelho é a tela, que usa tecnologia IPS para reproduzir conteúdos em Full HD. As dimensões ousadas do produto só foram possíveis graças ao design de projeto, que garantiu um bom aproveitamento do chassi para a inclusão do ...

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