Microsoft

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Also the replacement dept. # is 18003607561

Anonymous 8/13/10 7:48PM

Not helpful at all. Microsoft reps are LAZY!

Anonymous 8/9/10 10:10PM

Well just talked to a Microsoft Support Agent and I have to admit that there support is great. The tech. support person listened to all my questions and answered me that were very satisfying

Shaheryar 7/26/10 6:01PM

when I went to MICROSOFT SUPPORT HELP BY E-MAIL, PHONE, OR CHAT links... I found there nothing..!!! how can customers contacting with you..??!! please prepare your broken link.. or tell us another method to contact with you...!!!

I'M WAITING FOR YOUR REPLAY..

Mr. Saleh Rajeb
Saudi Arabia

!! 7/9/10 9:04AM

I just had a truly bizarre experience. I spent days trying to get my installation of Microsoft Office 2010 to work. I searched all the forums and knowledge bases. No luck. I finally spoke with a Microsoft phone rep who told me that although she couldn't help me, I could email Microsoft tech support, which I did. Imagine my shock when a few hours later, a support rep replied with a solution that worked.
Then it gets even weirder. The support rep emailed me again the following day to make sure I had received the solution, and that it worked.
I can't begin to pronounce his name, but I'm very grateful to him and Microsoft for providing competent, efficient support. I only wish they had made it easier for me to find this great resource.

David 6/25/10 2:29AM

Yes Micro Soft Tech Support Sucks Big Time,
as I had some heavy East Indian accent clown
call me at 10:10 am MST after MS Tech Support
made 3 more earlier hang up calls that started at 4:31 am MST today 6/16/2010 and
then hung up and never answered. Greedy Bill
Gates and Micro Soft need to Fire all these
H 1 B Visa Losers and stop outsourcing to
India! Class Action Lawsuit Against Bill Gates and Micro Soft Anybody?

loneeagle1938 6/16/10 10:35AM

I agree. Microsoft tech support sucks. They don't help. The majority of them speak broken English and are extremely difficult to understand. When I try to deal with them I always end up getting frustrated and wasting a huge amount of time. It's a terrible system. I just got off the phone for the fifth time this morning and am no closer to having my questions answered. I give up!

Anonymous 5/19/10 10:33AM

It's pretty bad when your technician hangs up on someone when they don't understand his instructions or accent!! Microsoft tech support stinks!!!!!!!!!!!!

Pat 5/19/10 8:12AM

I tried entering product code to access microsoft office but the prompt keep saying wrong code...i copied the code from the back base of my lap top...i have tried reaching for assistant on the phone no way, even on the web, keep getting ooops!

Anonymous 4/8/10 5:47AM

Guess what people? Companies shouldn't nor do they give you free tech support 5 years after you bought the product!! Sorry! XP??!! It's not 2004 people!

Anonymous 4/2/10 2:28PM