Linksys

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Tech support doesn't even know how to use their own products. Tried to call to set up a router in my car so I could print wirelessly. They kept telling me I had to have internet. I figured it out without them in about 15 minutes. Now I have a true mobile office! Linksys, hire people that actually know your products.

Anonymous 9/1/10 8:36AM

I had amazing help .

Thank you technical Support girl -.-

Anonymous 8/31/10 10:18PM

Unreal...kept me on the phone for 30 mins just to try to charge me money for support- just wanted to get my router working. WILL NEVER BUY LINKSYS PRODUCT AGAIN!!! I only regret that I didn't have the patience to stay on the phone line for the "quality service" survey at the end of my call.

Anonymous 8/31/10 3:10PM

fyi for all the people paying money for wep keys and ssid/password information. you can reset the router back to default and get the default password and ssid from the free walkthroughs on linksys support website.

Anonymous 8/25/10 3:08PM

MOST TERRIBLE COMPANY I HAVE EVER HAD TO DEAL WITH.

Anonymous 8/18/10 8:30AM

well!! i'm a linksys customer & have been using their products from quite a long time
tech support asks for money. initially i was hesitant...but soon came came to know that networking is not as easy as i thought....
i had called to get my sec. key....they told me that it was out of warranty...& i agreed foe 29.99 bucks..while trouble shooting i realized that i have forgot login password
& then we had to reset router & did all the settings again....god bless rep. he was so patient...he made my 4 laptops,1 printer,1 i-phone,& ps3 online.it took us 1 hr. to do all this..but i am happy.....i realize all this ip address & ssid is not a simple thing...HATS OFF the router is working as it was before....i suggest all you people not to mess with settings yourself & once your router is setup.... make a note of each & every information..that will help you from escaping that support fees....for every other brand.....ALL THE BEST!!!

Anonymous 8/3/10 6:06PM

I'm so disappointed!! My laptop won't connect to the internet. I have a Linksys router. I called the helpline and they told me my tech support warranty expired. They tried to sell me several items. ($30 for one time support or a brand new router which is $20 more than I can buy it on Amazon etc. I'm just going to buy a new router, not from Sun Microsystems. How absurd!

Misschoola 7/27/10 7:12PM

I feel like an idiot every time there is a power outage, because I have to climb near the ceiling in order to power on my linksys router. Or I have to buy a UPS (!) since the cisco people have no solution for this problem.

Anonymous 7/19/10 3:56PM

do not buy linksys their support just wants money i will go buy some other brand period

Anonymous 7/18/10 1:51PM

I'm finding myself paying more and more $$$ too when I need tech support for their product. I've extended coverage and I'm telling you as soon as the time is up the router goes out!!! I'll do some research on a different router as well... All about $!!!

DAVIS 7/15/10 12:25PM