Memorex

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This is the worst company I have ever bought a product from. I bought a DVD player from them in May, it broke a couple weeks later, and after talking to technical support 20+ times, paying to mail the broken DVD player to them, then waiting two months, I received yet ANOTHER broken DVD player from them! They are now trying to send me another one, which I am refusing and I am now demanding my money back. DON'T BUY THEIR PRODUCTS!!!!

Anonymous 10/30/09 10:42AM

I called last night, Oct. 14, '09 at around 7 -8 p.m CT for assistance with my DVD player. I got a smart aleck instead.

Anonymous 10/14/09 3:13PM

I bought a 5 pack of CD-RWs and all 5 of them went bad, meaning that they are supposed to be re-writable and 2 out of 4 worked, but only for 3 uses. So I contacted customer service and they sent me 5 more, the same thing happened, they become unusable. I just want my money back. I will not buy memorex again,

Anonymous 7/7/09 9:42AM

I'm writing in reguards to an unpleasant experience. On 8/31/08 I purchased two mvdp 1085 players @94.99 each as a xmas gifts. I was not informed of a 90 day manufactor warranty. If a product does not work at all a company does nothing to satisfy a customer. A portable dvd player is not used regularly and 90 days is limited. I spoke with a Rafael Alba ref# 520344 who was pleasant yet still no help. I can understand if the merchandise was beat up, missing access. or had no proof of purchase. I have offered to fax the proof & was willing to purchase/upgrade for one that works & can't understand the unwillingness with no exceptions is disappointing. I will no longer shop memorex for the fear of a product that doesn't work. I will also be sharing my experience with all friends & family. Nancy Heard

Anonymous 6/4/09 12:06PM

Bought Memorex Simple Save DVD's primarily so I could save my videos and photos. According to the package the software automatically saves everything. Partially true. It saves alot but not all and they claim it saves ALL your videos. BULL. It saved a photo shot of the video but the video doesn't play. Big deal! I spent money on garbage. I wouldn't take a Memorex product if they were giving it away. I was going to call customer service but from the posts I've read that would be a waste of time. Save your money people. Don't buy their crap.

Anonymous 3/30/09 9:35PM

omg i have an iHome from them the model is Mi2001 "S" and they didn't help at all.

doctadre8917 3/7/09 12:12PM

they have no idea about product updates... 20mins i'll never get back.=(

chewychee 2/6/09 2:26PM

Their customer service sucks really bad!

michelle 2/5/09 1:57PM

They didnt help at all!

PeopleRmad 12/24/08 11:03AM