Posted by Anonymous
Cancel my on star out of country for 6 months car in storage ty.
Can't call. Can email or messenger only cancel immediately and refund this months payment ty I'm in the Philippines for 6 months very difficult to contact you
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User Reviews
02
Feb
18
Sep
Posted by Rodney ( but it was a phone cont
I called OnStar fully intending to cancel my service that I was paying for, but not using because I did not know I actually had it.(Totally my fault that I had not checked my monthly credit card statement)Rodney could not have been a better person with whom to speak. By the time we ended our call, I not only did not cancel, but I upgraded. He did not pressure me in any way at all; he explained what I could get , not only for myself, but for my family members. He deserves a huge shout-out! Please share this with him, his supervisor - everyone! Also, however you handle this, please recognize his outstanding performance supporting yur company.
25
Aug
27
Oct
19
Aug
Posted by Muss28
I've just survived the worse experience with Onstar. We left Libertyville Illinois With our destination New Freedom Pennsylvania, our home. With usual stops 12 hours. Our's took 14 because we were routed incorrectly. It took us correctly to Pittsburgh, we did a rest stop in Monroeville switched drivers. My husband said they want us to take 79, I told him trust Onstar, there maybe a problem with 76. I called to check and was told the fastest route is automatic in system. When we realized we were in West Virginia I knew there was a problem. Not only was it lengthy, it was a pot hole nightmare. I'll have my vehicle checked this week for damage. I was hungup by one operator, given shady excuses for error. Satellite problem, vehicle software needed updating, I finally spoke with a supervisor who apologized and said would comp next month fee. I'm still wondering if Onstar is the service I'll continue.