Sharp

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purchased portable a/c CV-10-MH cost over $400 not 2 months ago. Won't cool a little 10X15 room; suppose to cool 400-500 sq ft area. Finally after 10-15 tries got thru to their customer service number listed on the manual. Told me I needed to contact their service center aqt 877-550-0341 and schedule service. Well, that company does NOT service my area and could not tell me who did, just call back to Sharp. Of course now I get no answer.

txlady 7/27/10 1:54PM

Sharp's customer service line is the bane of my existence. I hate them all. Absolutely horrible. I will never buy a Sharp product and I despise that the fact that work requires me to call for technical assistance.

Anonymous 7/8/10 5:52AM

We will never buy another Sharp product again. Our LC-42D65U TV is only a year and a half old and no longer works. Apparently, nobody at Sharp can help us or point us in the right direction for help. The custumor service representative with whom we spoke was extremely rude, did not seem to care about the problem we are having, and even told me that "I was wasting his time and my time". Seriously? Buyer beware.

No TV ;( 7/6/10 4:56PM

I luv the 65" sharp Aquos. the rebate however from the Budbowl in Feb. may have been a scam. There was a $300 rebate. They wanted the original upcs. I sent in the originals and now they say they never got the originals. How am I supposed to resubmit the originals if I already sent them? They won't accept copies I kept. Sharp says that it is a third party advertiser and they can't do anything about it. Duh...they are using your name! You are responsible if you agreed. They denied my claim. I can't trust a Sharp product any more if they can't stand up to their rebates.

disappointed 5/4/10 2:50PM

the gentleman who helped me did a great job.

Anonymous 2/13/10 7:15PM

Your website, much like your products, is useless. Why does my brand new, so-called region free DVD player give me a region error message when this player was bought in the US and I am trying to play a US region movie? Why does your FAQ section not address this matter? Who do I speak with to address matter since your tech support does not seem to follow your advertised office hours? Why, when I finally got through to somone, did they have no clue what I was speaking about and disconnected me?

Have you ever heard of false advertising?

Thank you for ruining Christmas.

I really hate Sharp and will NEVER buy another of your products.

May you rot in h#ll.

Anonymous 12/27/09 11:09PM

I have a 65inch LCD TV I bought in September '09. I noticed banding and horizontal bars on the screen. I started a case with Sharp on a Wed., they sent a repair tech on Fri., and with a followup call the following week it was determined that they would replace my 65" TV. Not only are they shipping me a new replacement TV, but will be sending me their newest version as mine is discontinued. Nothing but AAA++ service from Sharp. Excellent customer service and communication! Thank goodness for warranties!

C65E77UM 12/18/09 5:18PM

I bought a Sharp tv for my parents for Christmas and have had nothing but trouble w/it. When I called sharp customer service the person I spoke with was very rude and insolent. They refused to help me. To anyone who reads this and is considering buying a sharp product-don't. They do not stand behind their merchandise. I will never again purchase anything w/the Sharp tradmark

vtessmer 8/10/09 8:03AM

I have had an open case with Sharp for the past 3 weeks on a faulty television I purchased from them. (The set is 5 weeks old). I was just informed that they won't do a thing about it and that there were no managers working that I could speak to.

DB23 7/17/09 1:32PM

Tried to call Sharp's 1-800 number at 10:20AM EST (Which would be 9:20AM CST). Concering a repeating problem with one of their products.

Their home page indicates that their hours of opperation for Saturday are 9:00AM to 7:00PM....I kept getting disconnected

Why?

Fred 6/6/09 7:26AM