US Airways

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I got a quick response and a very helpful 'person'.

Anonymous 11/20/09 10:15AM

I called just to ask i simple question and it was impossible to talk to a human. This is crazy and very frustrating.

Anonymous 11/13/09 8:52AM

i called to ask about id info and baggage rates and I was actually able to not only talk to a real person but she actually was located in the united states... and I understood everything she said and was very polite and broke it all down for me

monkey 11/12/09 6:24PM

Please help, this is the general information tel# ONLY. I need a back tel# for their corporate offices in Tucson, AZ. The receptionist informs you that they "do not take calls(?!) for either their President, Customer Assistance dept, or CFO's offices. All possible numbers go to voicemails.
Please help!

yayayes1 11/10/09 12:37PM

I called to check on my flight and I was able to talk to a real live person who was very friendly.

Anonymous 11/10/09 6:29AM

This airline has dealt with my fiance and I fraudulently and we are filing a complaint with the attorney general here in Arizona. This should get the airlines attention and I highly recommend every one do the same. I will never deal with these crooks again - US air that is! And now to find out they are being fined for aircraft maintenance problems. SCARY to say the least.

M. Scarrow/G. Whitehead 11/9/09 10:38AM

US Airways is the worse. I had several flight delays in one trip and the customer service was awful!

ihateusairways 11/5/09 12:02AM

I wish this number were readily available on the front page of their website. I know most companies don't want you to talk directly to employees but their websites are rarely capable of handling some of the most simple of functions.

ALHLCH 11/2/09 11:26AM

I find it difficulst to understand why it costs $250 TO CHANGE A RESERVATION MADE ON 10/20 FOR NEXT jUNE. I have used this flight for 10 years and my meeting date was changed 2 days ago.
Also, the reservation copy I printed did not have my flight Numbers on it or ask for my seat selection
I will look into other airlines next year

Bronte 10/30/09 2:04PM

Will not use us airways ever again not military friendly, They say one thing then turn around and say another, rude! worst experience ever. never will i book a flight with this airline again.

not happy 10/28/09 11:08AM