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Customer service industry news
Find the latest industry news related to customer service below. We do our best to screen the news provided
here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally
less pertinent materials get published. Please feel free to contact us to
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20275 total records found.
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Local Ace Hardware wins company award 3/12/10
customer service and a mix of quality brands to fit the needs of the community,” said Ace co-owner ... View the complete Ace Hardware listing >>>
Exxon Mobil's Estimates Boosted at Morgan Stanley (XOM) 3/12/10
technical support in the $61-$62 price area. If the stock can firm up, we see overhead resistance around the $68-$70 price level. ... View the complete Morgan Stanley listing >>>
Apple Now Accepting iPad Pre-Orders 3/12/10
technical support . The iPad and all its accessories, meanwhile, are covered against defects for one year from ... View the complete Apple listing >>>
Consumer Reports finds Apple's tech support best in class 3/12/10
View the complete Apple listing >>>
VIDEO: Richard Belzer Denies Choking Apple Store Employee 3/12/10
customer service area of the store for a few minutes when Agnew walked up to him and offered her help. ... View the complete Apple listing >>>
Feature: I was an Apple Store virgin 3/12/10
technical support if I needed it. ... View the complete Apple listing >>>
Court: Apple Doesn't Own the Letter 'i' 3/12/10
View the complete Apple listing >>>
Tales of Fantasy: Apple's iPad Pre-Ordered As a Reward 3/12/10
Customer Service Center) to confirm their preferred method of prize ... View the complete Apple listing >>>
Cisco CEO Chambers: Why the Flip video camera matters to CIOs 3/12/10
customer support . The next generation of productivity is the consumer [technology] driving into business. ... View the complete Cisco listing >>>
FoundCare receives grant from Bloomingdale's Palm Beach Gardens 3/12/10
Customer Service on Level 3 ... View the complete Palm listing >>>
Cell2get Now Offers the Palm Pre for All GSM Carriers Contract Free. One of ... 3/12/10
customer service . The Palm Pre has unparalleled multitasking abilities ... View the complete Palm listing >>>
Private Jet Charter (VolareJets.com) 3/12/10
customer support experts that look after every single need of the flier from the point of pickup to ... View the complete Charter listing >>>
Toyota to accommodate owners with recall 3/11/10
customer service at (800) 331-4331 or Lexus at (800) 255-3987. View the complete Toyota listing >>>
The Toyota Way -- Damage Control 3/11/10
customer service has been the bar that all the other manufacturers aspired to, this turn of events ... View the complete Toyota listing >>>
Fortune Brands' Estimates Cut at Goldman Sachs (FO) 3/11/10
technical support in the $40-$42 price area. If the shares can firm up, we see overhead resistance around the $50-$54 price levels. ... View the complete Fortune listing >>>
Sony to Release 3D Upgrade for PS3 3/11/10
technical support , the PlayStation 3 will be first in line to take advantage of the ... View the complete Sony listing >>>
British Airways announces tie-up with Meridiana and adds Florence route to network 3/11/10
customer service . ... View the complete British Airways listing >>>
Memo to Google's Android team: Tie your shoelaces, kids 3/11/10
customer support . What's more, the mobile world ... View the complete Google listing >>>
City seeks nod from Google for broadband 3/11/10
customer service . The extension will cost an estimated ... View the complete Google listing >>>
TiVo, GM, Google, Burberry: Intellectual Property 3/11/10
call center that receives such communications can be staffed by advisers or automated to handle calls from vehicle occupants and to monitor such ... View the complete Google listing >>>
OnState Solutions Now Available Through Google Apps Marketplace 3/11/10
call center and virtual PBX (News - Alert) business communications ... View the complete Google listing >>>
Survey: Google worth investment 3/11/10
customer service /support. ... View the complete Google listing >>>
Yahoo exec. selling Los Angeles home for $1.25M 3/11/10
customer service manager at Sylmark and TheBrain Technologies Corp., and as a customer service supervisor at Sunrise ... View the complete Yahoo listing >>>
All New 2011 Ford Mustang GT, Powered by the New Ford 5.0 Liter V-8, is Grand ... 3/11/10
Customer Service Division delivers premium brands, competitive prices and convenient services to ... View the complete Ford listing >>>
Nissan Loses Devoted Customer Over Demonic Driver's Seat 3/11/10
customer service has decided that since the dealer cannot duplicate the problem in a 15 minute test drive, there must not ... View the complete Nissan listing >>>
International News: BP UK Picks DHL for Logistics 3/11/10
call center -- which supports round-the-clock inbound replenishment orders ... View the complete DHL listing >>>
Southern California Edison Buys Countrywide's Ex-Call Center Building for $33.75M 3/11/10
call center operation. Hanover was brought in as the managing general ... View the complete Countrywide listing >>>
Tech Support Rating: Apple, Dell, Lenovo Top List 3/11/10
View the complete Dell listing >>>
Apple Tops Consumer Reports Customer Service Survey 3/11/10
customer service survey. Apple managed to earn the highest rating overall, ... View the complete Apple listing >>>
CogniFit Takes a Bite Out of the Big Apple 3/11/10
customer service to the increasing number of businesses and individuals who use CogniFit products in ... View the complete Apple listing >>>
Apple Dominates Consumer Reports' Tech Support Ratings 3/11/10
View the complete Apple listing >>>
HP aims for 'amazing' with ad campaign 3/11/10
View the complete Hewlett-Packard listing >>>
Consumer Reports says Apple has the best tech support, Acer/Gateway/eMachines ... 3/11/10
View the complete Acer Computers listing >>>
Nvidia Denies Bribing Game Developers for Implementation of PhysX. 3/11/10
technical support ], but we are working with the Bullet Engine team on specific ... View the complete NVIDIA listing >>>
Cisco to Carriers: You're in the Internet Business Now 3/11/10
technical support , etc.? Think about what this could mean for content creators, ... View the complete Cisco listing >>>
Cisco and Real Business Crown 2010's Customer Kings 3/11/10
customer service is still ... View the complete Cisco listing >>>
Cox Business Granted VITA Telecommunications Contract 3/11/10
customer service . ... View the complete Cox listing >>>
The Conversation: Cablevision and ABC 3/11/10
customer service : The timing sent a clear message to ABC that Cablevision didn't care if Channel 7 was back on in time ... View the complete Cablevision listing >>>
Fallen Earth Announces Interactive Facebook Application 3/11/10
customer support , hosting, ... View the complete Facebook listing >>>
Schmearing It On—Einstein Bros. Facebook Campaign 3/11/10
customer service . Ryan Saghir is a veteran blogger and social-technologies ... View the complete Facebook listing >>>
New Facebook application allows bands to post live concert broadcasts up to 3 ... 3/11/10
View the complete Facebook listing >>>
Get Satisfaction Social Engagement Hub transforms Facebook Fan Pages 3/11/10
customer service . ... View the complete Facebook listing >>>
Airline Twitter promotion attracts huge crowds 3/11/10
customer service move to put together something that high-profile and potentially uncontrollable, especially considering that the ... View the complete Twitter listing >>>
Twitter to use new system to help avoid phishing scams 3/11/10
customer service ... View the complete Twitter listing >>>
How The Roxy Became the #1 Venue on Twitter [INTERVIEW] 3/11/10
customer service , Adler relayed some creative and unique initiatives that The Roxy and other businesses on ... View the complete Twitter listing >>>
Charter Pilots Digital Literacy Program 3/11/10
technical support and ... View the complete Charter listing >>>
HSBC Bank implements Focus's wealth management system 3/11/10
call center staff, Focus added. ... View the complete HSBC listing >>>
Windows 7 Corporate Momentum Grows 3/11/10
View the complete Windows listing >>>
Mac-Windows Integration Survey Results 3/11/10
View the complete Windows listing >>>
Salesforce.com has Outage, Users & Customer Service Software Reps Respond 3/11/10
customer service software provider Salesforce.com (News - Alert), ... View the complete Salesforce.com listing >>>
SaskTel and Mariner to Showcase Impact of Proactive Service Assurance on OPEX ... 3/11/10
Customer Service " in the ... View the complete Proactive listing >>>
Avnet Expands Distribution Agreement with VMware to Include Romania 3/11/10
customer service . ... View the complete VMware listing >>>
8x8 tops 20K business customers 3/11/10
View the complete 8x8 listing >>>
Lufthansa Technik and Spanair Further Expand Long Time Total Technical Support TTS 3/11/10
View the complete Lufthansa listing >>>
T-Mobile explains BlackBerry outage, says it's fixed 3/10/10
technical support teams had resolved the matter. ... View the complete T-Mobile listing >>>
Medicare's hospice benefit comforts patients and families 3/10/10
customer service line at 1-800-633-4227. ... View the complete Medicare listing >>>
Fortune Brands To Sell Cobra Golf Brand To Puma - Update 3/10/10
customer service - for an agreed-upon period of time ... View the complete Fortune listing >>>
Hitachi Data Systems Helps Customers Address Most Critical Storage Management ... 3/10/10
customer service level agreements and objectives. -- IDC: "Customers are increasingly looking for innovative ... View the complete Hitachi listing >>>
Community of Eufaula Welcomes New Walmart 3/10/10
customer service desk, Site-to-Store pick-up location and photo lab in one area near the entrance. Customers now have easy access ... View the complete Walmart listing >>>
The Fixer: Chase on cases with India, Macy's 3/10/10
customer service rep confirmed that all my accounts are in good standing and that neither of those phone numbers are associated with Chase. ... View the complete Macy's listing >>>
Southwest Airlines Cargo Receives Highest Honor for Air Cargo Excellence 3/10/10
Customer Service , Performance, Information Technology, ... View the complete Southwest Airlines listing >>>
Hold Your Applause for Bank of America's Overdraft Announcement 3/10/10
customer service representatives will be laid off or outsourced. Less productive branches could close. Whatever the method of cutting costs, ... View the complete Bank of America listing >>>
BofA ending debit-card overdraft fees 3/10/10
call center in High Point's Piedmont Centre. ... View the complete Bank of America listing >>>
Fixed Rate Refinance Today – JP Morgan Chase Offers Mortgage Rate Options 3/10/10
customer service possible. When going through the mortgage process ... View the complete JP Morgan Chase listing >>>
Sonic to Present at the Bank of America Merrill Lynch 2010 Consumer Conference 3/10/10
customer service that were first implemented in fiscal 2009, are expected to have a positive ... View the complete Merrill Lynch listing >>>
Dow Chemical's Earnings Estimates Cut at Morgan Stanley (DOW) 3/10/10
technical support in the $24-$27 price area. If the shares can continue the recent momentum, we see overhead resistance around the $30-$32 ... View the complete Morgan Stanley listing >>>
Refinance Home Loan Rates – Wachovia Owner Wells Fargo Helps Refi 3/10/10
customer service while still ... View the complete Wells Fargo listing >>>
Verizon Wireless 'Flips' South Florida 'Super Switch' 3/10/10
customer service and public safety perspective, the new facility is a great advance." The project is a key component of the company's ... View the complete Verizon Wireless listing >>>
Sprint Partners with Knowlagent to Deliver Automated Training Solution in Call ... 3/10/10
call center talent management solutions, to deploy RightTime technology that delivers training directly to call center agents' desktops ... View the complete Sprint - Nextel listing >>>
BMW of North America, LLC Announces Best Dealerships for 2010 3/10/10
customer service making BMW one of the most successful ... View the complete BMW listing >>>
Mel Rapton Honda is Now Active on Web 2.0 3/10/10
customer service . Mel Rapton Honda is dedicated to customer ... View the complete Honda listing >>>
Annual Lincoln Center Festival to Feature Bill T. Jones, von Hove et al., 7/7-7/25 3/10/10
Customer Service at 212-875-5456. ... View the complete Lincoln listing >>>
priceline.com CIO Ron Rose to Speak at the KANA Customer Summit 3/10/10
customer service experience, ... View the complete Priceline listing >>>
FedEx, Memphis airport take home air cargo awards 3/10/10
customer service , performance, value and information technology. Airports are rated by airlines on ... View the complete Federal Express listing >>>
Apple tops Consumer Reports' tech support survey 3/10/10
View the complete Apple listing >>>
Apple Beats Dell and HP in Phone-Based Technical Support Satisfaction 3/10/10
technical support , ... View the complete Hewlett-Packard listing >>>
5-Year-Old Speaker Dies, Logitech Replaces Entire System For Free 3/10/10
customer service stories, it seems that Logitech has really great customer ... View the complete Logitech listing >>>
Microsoft Discontinues Windows Essential Business Server 3/10/10
technical support and the release of a service pack. ... View the complete Microsoft listing >>>
CACI Helps DoD Business Transformation Agency with Oracle Implementation 3/10/10
View the complete Oracle listing >>>
Acer's PC market numbers add up 3/10/10
customer support . I hope they don't make similiar mistakes that ... View the complete Acer Computers listing >>>
NextiraOne Receives Cisco Customer Satisfaction Recognition 3/10/10
customer service . ... View the complete Cisco listing >>>
Computer Room Services Corporation Announces Toshiba G9000 UPS Systems Now ... 3/10/10
customer service . TIC designs are manufactured from start to finish using ... View the complete Toshiba listing >>>
Canon Business Solutions opens Tampa Bay offices 3/10/10
customer service area. It is located at 301 N. Cattlemen Road, ... View the complete Canon listing >>>
Visa to expand Miami operations, add 350 3/10/10
customer service center in Miami-Dade later this year, creating more than 350 new jobs it its Global Customer Care Services ... View the complete Visa listing >>>
Visa opening Miami center, bringing 350 jobs 3/10/10
call center where agents will respond to calls from all over the world. The customer service center is scheduled to ... View the complete Visa listing >>>
Starwood Hotels' Price Target Raised at Bank of America/Merrill Lynch (HOT) 3/10/10
technical support in the $35 price area. If the shares can continue to firm up, we see overhead resistance around the $45 price level. ... View the complete Starwood listing >>>
DeMarrais:Cablevision free-film woes continue 3/10/10
customer service 'and we will work with them to resolve ... View the complete Cablevision listing >>>
Get Satisfaction Turns Facebook Fan Pages into Customer Support Hubs 3/10/10
customer service company, just announced that it is bringing its service to Facebook fan pages. ... View the complete Facebook listing >>>
Blood tests and Facebook: Life insurers reveal their to-do list for 2010 3/10/10
call center employees to perform medical interviews. ... View the complete Facebook listing >>>
The Facebook Imperative Cannot Be Stopped 3/10/10
customer service escalations, and even the deals we are ... View the complete Facebook listing >>>
VoiceCentral Returns to iPhone as Full-Featured Web App 3/10/10
customer service and a Do Not Disturb ... View the complete iPhone listing >>>
Quick Look: FreshDirect for iPhone – the food shopping app for eating right 3/10/10
customer service via email or phone. The deals section, daily and weekly savings such as ... View the complete iPhone listing >>>
Mercedes-Benci saga: Virginian wrong in mayor's wreck 3/10/10
View the complete Mercedes listing >>>
Sallie Mae's Customer Advocate Unit Makes Up For Regular Customer Service 3/10/10
customer service after they were unable to help, then hung up on her. Hey, I just wanted to express my thanks for ... View the complete Sallie Mae listing >>>
CPUC plans hearing on PG&E power play on June ballot 3/10/10
customer service reliability than PG&E based on CPUC studies. The hearing takes place Wednesday, ... View the complete PG&E listing >>>
How to Improve Your Customer Experience Using Interactive, Multi-Channel ... 3/10/10
customer service managers who want to build strong customer relationships while also reducing costs. ... View the complete Proactive listing >>>
Ryanair Going Crazy Again, Leaving Passengers Stranded 3/10/10
customer service . Recently Ryanair showed their customer service skills by ... View the complete Ryanair listing >>>
IQinVision Expands Mini Dome Line With MAIN Profile H.264 and Vandal-proof Models 3/10/10
customer service . ... View the complete Mini listing >>>
Mitsubishi Closes Ralliart Division in Japan; US Models Unaffected 3/10/10
View the complete Mitsubishi listing >>>
Nexus One Radio Ruined by Applications ? 3/10/10
View the complete Nexus One listing >>>
20275 total records found.
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