Cablevision customer service news

Find the latest Cablevision news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Discounts sought in new Cablevision contract


A statement from Altice USA, formerly known as Cablevision, however, indicates the company already offers discounts to seniors. "(Altice) has a longstanding relationship with the town of Mount Olive, and we are pleased to provide ... AT&T also was the ...

World VoIP Market Outlook 2023 – Vonage, Comcast, Cablevision, Charter, Bright House, 8×8, Jive, MITEL ...


VoIP market research report provides the newest industry data and industry future trends, allowing you to identify the products and end users driving Revenue growth and profitability. The industry report lists the leading competitors and provides the ...

Inocybe, Cablevision Argentina Virtualize CDN


Tier 2 operators are moving into the virtualization space in a different way from their larger counterparts, focusing first on more narrow use cases, according to one software vendor serving this area. At last week's Open Networking Summit in Los ...

New Cablevision Owner Altice USA Posts $182 Million Third Quarter Loss After June 2017 IPO


Bethpage, NY - November 16, 2017 - Bethpage-based Altice USA, the subsidiary of multinational telecom company Altice NV which made headlines for their acquisition of Cablevision, has reported a third-quarter loss of $182 million, resulting in drop in ...

Shellsburg Cablevision to acquire Coon Creek Telephone


Shellsburg Cablevision, Inc. d/b/a USA Communications has entered into an agreement to acquire all or substantially all of the assets of Coon Creek Telephone Company and its wholly owned subsidiary, Coon Creek Telecommunications Corp.

Altice Business Forms, Combines Business Services Portfolio from Cablevision, Suddenlink


Altice USA is bringing the former business services portfolios of Lightpath, Optimum Business, and Suddenlink under one new national division, Altice Business. The move follows other unifying branding and business moves from Altice USA which recently ...

FCC: Cablevision Did Not Discriminate Against GSN


The FCC has ruled that Cablevision did not discriminate against Game Show Network in its carriage of the network, denying the GSN complaint and reversing an administrative law judge decision that the cable operator had. The vote was 2-1, with ...

Altice's Cablevision Wins Appeal in Game Show Network Case


(Bloomberg) -- Cablevision Systems Corp., now owned by Altice USA Inc., didn't unfairly treat Game Show Network by moving it to a less-watched channel package in 2010, the Federal Communications Commission ruled, reversing an earlier decision by an ...

Cablevision owner Altice USA raises $1.9B in IPO


Altice USA, the cable operator that Netherlands-based Altice formed by acquiring Cablevision and Suddenlink Communications, said on Wednesday it had raised $1.9 billion in an initial public offering. Taking Altice USA public will give Altice's founder ...

Altice Unveils New Logo, to Kill Cablevision, Suddenlink Brands


Altice USA has changed the company's logo, and says it will be eliminating both the Suddenlink and Cablevision brand names in the coming months. An announcement by the company (pdf) states that the new logo represents "a path" that is "open and free of ...

Cablevision will get a new name next year


French cable TV giant Altice will group all its operations under its current name by mid-2018 — including the New York area's Cablevision, which it acquired last year. Altice, founded by French-Israeli tycoon Patrick Drahi, has swiftly become a major ...

Drahi: Cablevision Buy Was a Good Move


Drahi was at Altice USA headquarters here with top executives at the firm as they announced a new logo and tagline “Together Has No Limits.” In addition to speeches by Altice USA chairman and CEO Dexter Goei and Altice CEO Michel Combes, the ...

Report: Cablevision workers unhappy with Altice's penny-pinching


Citing unnamed sources at the New York cable operation, the Post said Altice USA has cut back on things like the number of available printers and the amount of times the office is cleaned. The report said that Altice USA CEO Dexter Goei has ordered ...

Cablevision workers are frustrated with Altice's cutbacks


Altice's cost-cutting moves have already resulted in the shuttering of a call center in Connecticut. That Altice management is frugal isn't a shock. Founder Patrick Drahi made waves at a 2015 Goldman Sachs investor conference by saying he would get rid ...

Game Show Network fights to get back on Cablevision's basic tier


The network, owned by Sony and AT&T, has asked the Federal Communications Commission to step in to help enforce a court order that would put it back on Altice's basic tier. GSN got booted from Cablevision's expanded package back in 2011. It was placed ...

Altice closes up shop on Cablevision Wi-Fi calling service Freewheel


If you are an existing Freewheel customer, your service will be discontinued at the start of yoru [sic] December bill cycle,” said a message on the Freewheel customer support site. “All international calling services will end at the start of yoru [sic ...

Suit says Cablevision, Altice USA underpaid worker


Cablevision and Altice USA, the American unit of the Netherlands company that bought the Bethpage cable operator in June, are charged in a suit seeking class action status with underpaying an employee over a four-year period. (Credit: Newsday / J.

FCC Judge Rules for GSN in Cablevision Complaint


An FCC administrative law judge has ruled that Cablevision, now owned by Altice, discriminated against GSN (Game Show Network) on the basis of non-affiliation by "unlawfully" moving it to a sports tier while Cablevision's WE tv remained on expanded ...

Former Cablevision owners have gone from friends to foes: Altice


Speaking on the firm's third quarter earnings call, Altice USA CEO Dexter Goei said pay TV firms are “under siege by content providers.” Programming costs are rising by about 10 percent but Altice only passes on costs of around 3.4 percent to consumers ...

Former Cablevision Execs Acquire Analytics Media Group, Launch Measurement Firm 605


Former Cablevision executives Kristin Dolan and Ben Tatta have launched 605, a media measurement and analytics firm that promises to harness set-top box data to provide research for entertainment marketers and programmers. The launch of 605 coms ...

Ex-Cablevision exec to invest in data and analytics companies


Dolan, the former Cablevision chief operating officer who is married to MSG boss James Dolan, is creating a new family fund to invest in data and analytics companies in the addressable advertising space. Kristin is founding Dolan Family Ventures, a ...

Altice officially rolls out Cablevision speed upgrades, says it's ahead of schedule on regulatory promises


Altice USA officially announced the revamping of the erstwhile Cablevision's residential and broadband product portfolio, upping the top speeds to 300 Mbps and 350 Mbps, respectively. The company tied the increases — outlined in memos released to ...

Cablevision to up tiers to 200 Mbps and 300 Mbps, forum posters say


A representative for Cablevision's new parent company, Altice USA, declined to comment to FierceCable. Pricing is unclear, as is how existing users might be migrated over to the new tiers. However, one poster said he was told that existing Ultra 75 ...

600 Layoffs at Cablevision in Shelton and Stratford


The new owner of New York cable operator Cablevision plans to lay off 600 workers in Connecticut as it closes a call center in Shelton and an office in Stratford. Officials with European telecommunications and cable company Altice disclosed the layoff ...

New Cablevision owner to close Shelton, Stratford facilities


The new owner of Cablevision and its Optimum service is closing call center and customer support operations in Shelton and Stratford, at a cost of some 600 jobs. A spokeswoman with Cablevision's new France-based ... “Over the last few years, there have ...

Altice cutting 600 jobs at Cablevision


Altice USA confirmed today that it is shuttering a Cablevision call center in Shelton, Connecticut, as well as back-office operations in nearby Stratford, a move that will impact 600 jobs. “Over the last few years, there have been investments and ...

New owner of Cablevision to cut 600 jobs, close call center in Shelton


The Netherlands-based company that bought Cablevision Systems Corp. at the end of June in an $17.7 billion deal made another move Tuesday to remake the company, announcing it will eliminate 600 jobs in Connecticut between now and November.

New Cablevision Owner Lays Off 600 Optimum Workers


Altice USA, the new owner of Cablevision and its Optimum service, made the announcement Tuesday that the call center jobs in Shelton, Conn., and back office jobs in Stratford, Conn., will be moved to New Jersey and New York, according to NBC ...

Cablevision Call Center To Close In Shelton


9) that the Research Drive call center will be shut down later this year, along with another location in Stratford. Both served customers ... “Altice USA is committed to Connecticut and to serving the local communities with best-in-class products and ...

Dolans behind $17B Cablevision deal still renters for Newsday


Pat Dolan and his dad, Charles, probably have billions between them — after selling Cablevision to Altice NV for $17.7 billion — but they are still “renters” when it comes to a home for their just-acquired Newsday Media Group. Under terms of the 2008 ...

Altice to Hang Up Cablevision's Freewheel Service


Altice USA has been asked for further comment and if and when Freewheel might be shut down. However, the Freewheel site shows that it's still open for business, with service limited to the Android-powered Motorola (now part of Lenovo) Moto G smartphone.

Dolan family celebrates Cablevision sale with colleagues


The Dolans had a celebration lunch at Michael's restaurant last Monday to mark their exit from the difficult business of running a cable operator. The family closed on its $17.7 billion deal to sell Cablevision to European media company Altice. At the ...

Altice Completes the Acquisition of Cablevision


With the merger of Charter Communications (CHTR), Bright House Networks, and Time Warner Cable (TWC), the US cable space has consolidated even more. Plus, Altice has recently completed the acquisition of Cablevision (CVC). According to Altice, “The ...

Former Cablevision Exec Takes Helm of Independent Sports and Entertainment


Hank Ratner, the former vice chairman of Cablevision Systems, has been named president and CEO of Independent Sports and Entertainment (ISE), a New York-based firm that represents more than 300 of athletes in the NBA, NFL and MLB. Ratner is also ...

Cablevision gives subscribers a little part of France


i24 Altice is to give subscribers to its newly acquired Cablevision network their own taste of the fifth republic. There's plans to introduce a French language bouquet that would incorporate news channels such as the Altice-owned BFM. Cablevision is ...

New Cablevision Owner Altice Says Company Won"t Cut Corners


... balance sheets, but not always better service. For example, Altice-owned French carrier SFR jas repeatedly come under fire across the pond for trimming costs, but failing to invest those funds into necessary network upgrades and customer support ...

Altice Completes Cablevision Acquisition, Creating No. 4 US Cable Operator


Cablevision Systems Corp. is no more. European telecom conglom Altice said Tuesday it has completed its $17.7 billion acquisition of one of the industry's pioneering cable companies, a deal that makes the newly minted Altice USA the fourth-largest ...

A Conversation With Cablevision's New Owner


In addition to the United States, it operates in Europe, the Caribbean and Africa. The company wants to keep expanding, creating more consolidation in the market for a utility service — broadband — consumer advocates fear is controlled by fewer firms ...

Cablevision sale to Altice for $17.7 billion completed


The Altice flag being raised in place of the Cablevision flag in front of the former Cablevision headquarters in Bethpage Tuesday, June 21, 2016. (Credit: Newsday / J. Conrad Williams Jr.) The sale of Cablevision Systems Corp. to Netherlands-based ...

Altice-Cablevision Merger Crosses Final Regulatory Hurdle


European telecom group, Altice SA has final overcome the last regulatory with the New York Public Service Commission's (PSC) nod for its acquisition of U.S. cable provider Cablevision Systems Corporation . Last September, Altice inked a deal to ...

NYS approves Cablevision sale to Altice, with conditions


The state Public Service Commission on Wednesday, June 15, 2016, approved the $17.7 billion purchase of Cablevision by Altice. (Credit: Bloomberg News / Jin Lee). The state Public Service Commission on Wednesday unanimously approved the $17.7 ...

Cablevision Poised for Growth on Impending Altice Buyout


On Jun 1, we issued an updated research report on leading cable MSO (multi service operator) Cablevision System Corp. . Cablevision reported strong financial results in the first quarter of 2016 wherein both the top and the bottom line outpaced the ...

Altice-Cablevision merger gets nod from NY state regulatory panel


According to Bloomberg, the panel is asking the PSC to impose conditions on the deal for Altice to retain "customer-facing jobs" such as call-center reps and service techs for four years. The panel is also recommending that a quarter of Alice's ...

Telecom Stock Roundup: U.S. Regional Telecom Operators Disappoint in Q1, Cablevision Impresses


Last week, most of the major telecom stocks traded in the green despite several important regional telecom operators reporting disappointing first-quarter 2016 financial results. At the same time, the U.S. telecom regulator Federal Communications ...

Cablevision copters to be grounded by new owner


The cable company's soon-to-take-control owners plan on grounding Cablevision's fleet of four Sikorsky helicopters in a budget-cutting move, The Post has learned. Also expected to go in a matter of weeks are most of Cablevision's top 10 executives, ...

Cablevision Sheds 15K Video Subs, Broadband Soars in Q1


With its $17.7 billion purchase by Dutch telecom company Altice nearing a close, Cablevision said it added 9,000 customer relationships in the first quarter, it's best first quarter turnout in that metric since 2012, fueled mainly by growth in ...

Cablevision grows revenue, slows pay-TV sub losses as Altice takeover looms


In a statement released within the earnings release, Dolan attributed overall customer growth by Cablevision to improvements in its "Optimum" HSI and TV products, as well as in its Customer Service. "The transformation of the Optimum experience over ...

The FCC Just Approved Altice Buying Cablevision


In a $17.7 billion deal. The U.S. Federal Communications Commission said late on Tuesday it had approved European telecoms group Altice NV's acquisition of U.S. cable company Cablevision Systems in a $17.7 billion deal that includes assumption of debt.

Stock Awards Fuel Cablevision Exec Comp Gains


In perhaps their last public disclosure of compensation figures before its pending sale to Altice NV closes, several Cablevision Systems executives netted double-digitt increases in compensation in 2015, fueled mainly by beefier stock awards, while CEO ...

NAB 2016: Google's DoubleClick Dynamic Ad Tool Launches on Cablevision, Roku


Las Vegas – Daniel Alegre, president of global partnerships at Google, announced the launch of DoubleClick Dynamic Ad Insertion with initial distribution deals with Cablevision and Roku. The news, which came during a wide-ranging keynote session at the ...

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