Posted by Tina
BBVA does not a single location open on Saturday in Colorado. Why would they be available when the customer is available. Promise to call back and never heard from anyone. Terrible customer service. Terrible bank
BBVA Compass customer service
Quickly locate BBVA Compass technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the BBVA Compass page at any time.
- How to reach a live person:
- Press 1
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- Press # 5 times
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- How to reach a live person:
- This is a directg number to a mortgage customer service rep
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- How to reach a live person:
- Press 1
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User Reviews
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Dec
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Aug
Posted by Anonymous
I'm trying to work with you guys with you guy's regarding my debt i want to pay my debt i need a job I've been looking since before bbva gave me the line of credit. I have attended school for banking u can work as a T1 what would help both of us and bbva get their money back sooner offer me a job. I am more than willing to pay my debt i need the ability to do so if bbva really cares show it help me work to pay bbva back.
13
Jun
Posted by Anonymous
Their mortgage department is awful. They are not very proactive in getting things done. They wait to the very last minute and then don't have everything they need. They have a great first time buyer program but when it takes 60+ days to close a loan for buyers with excellent credit something is very wrong on their end.
If you have time to wait and are a first time buyer then it is a good program but be prepared for major delays when it comes to processing.If you need any other type of loan I would go elsewhere.