Baskin Robbins customer service

Baskin-Robbins is a national chain of ice cream and frozen desert stores. Baskin-Robbins is known for allowing customers to sample flavors at the time of purchase. Baskin-Robbins 31 flavors tag line is based on the concept of 31 days in a month - a flavor for each day. Baskin-Robbins provides customer service with a form submission web page or a toll-free phone number.

How to reach a live person:
- Just hang on the line
Hours of Operation:
- Mon-Fri: 8:30am-5pm EST
Email:
- This information has not been added.
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Customer service link:
- Click Here
Main Company URL:
- http://www.baskinrobbins.com
Description:
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  Click here to update this department.

User Reviews

Jun

Posted by Anonymous

on 6/15/21 at 7:48PM

WTF,,, the only dairy free vegan ice cream ( chocolate cookie dough) has been discontinued!!! Wow, the only ice cream I can eat ... discontinued!! Thank you very much. Folks , you've lost a customer.... not only for my ice cream ,,, but I'll pass on your Dunkin coffee and donuts as well. ....

Jan

Posted by Anonymous

on 1/24/21 at 2:01PM

Well, I found out a short time ago, that the Dunkin Donut stores, in the Orlando area that sold Baskin Robbins ice cream are no longer selling or carrying Ice cream...This is very disappointing.....!! I've been buying your ice cream for many, many years....and now I don't have that to look forward to. I've tried other brands but yours was the best....!!!!!
I know the local stores who sold it were/are not on the ball. I always considered myself lucky when they had "chocolate" in stock! I wasn't asking for some weird flavor, just plain chocolate! I must say the management left much to be desired. If sales were slow it was because of the people working in there....certainly not your merchandise...
So I would appreciate your advising me where I have to go to get some
Hand Dipped or Boxed Baskin Robbins ice cream. Am not sure if I can live without some....
I live in Lake Mary, Florida so would appreciate your giving me information in the local area. Thank you!
Gloria Schneeman . [email protected]

Jul

Posted by Anonymous

on 7/15/20 at 6:00PM

I attended baskin robbins on 72nd and Portland ave Tacoma, WA
There was a non service dog in the facility. Whats the policy for dogs being in the facility

Jul

Posted by Anonymous

on 7/8/20 at 6:02PM

Called to see if pistachio icecream was sold was quoted seven dollor per quart went to drive thru was told hand scoop or prepackaged.was told no prepack hand scoop only four dollors more. Bad customer service was mad i left.shame on crew.u cant charge whatever you feel like you lost customer will tell others to boycott.baskin robins.

Nov

Posted by Anonymous

on 11/15/19 at 5:18PM

Very bad customer service in your drve throw. With Cashier: Destiny R., at 10351 s. Torrance in Chicago,Il today at 3:29p Order # 097. She made a big thing out of nothing and used unpleasant words about me to a co-worker.besides that got a small order wrong and didnt gave a spoon with order.i left and did not check her carelessness to a paying customer.when i had to turn and go back for a spoon .s he engage a gain that she didnt care i was this and then that. You hired a employee who clearly dont have a clue about the customer is always right.her mgr. I was told is Juan. I dont look forward in spending my hard earn money in that store .

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