Posted by Contact help
I am so grateful for the help i had recently from the store manager at #074 in Boca Raton FL. My fitbit was not displaying the correct time and was resisting getting the problem fixed. Jorge Rubero did not give up when it appeared I would not be able to get the correct time on my Heart Surge model.
It is unusual to get Customer Service of this quality especially since it did not appear that I was in the store to make a purchase. I will line remember his good humor and, most of all, his determination to make all things right.