Cabela's customer service

Cabela's is a chain of specialty outdoor supplies retailer. Cabela's business model is focused on hunters, fishermen and outdoor enthusiasts. Cabela's offers customer service in the form of email, live chat, phone or FAQs support.

Customer Service

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  • How to reach a live person:
    • This number is direct to a person.
  • Hours of Operation:
    • I think it is 24/7. I called at 6:30pm PT on a Sunday and someone picked right up.
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This number works for order information, return information, product advice and Cabela's CLUB Visa.

      TDD - 800-695-5000

User Reviews

Posted by Anonymous


After 1 hour of trying to put the handle on ur tightline spinning reel, I figured I'd need 10 hands and 5 tongues. I finally found the answer among all the garbage on the internet. Simply screw it in in reverse!!!!!!!!!!!!!!!! OMG! How bout listing that in ur instructions!

Posted by Ray


The return policy and time frames for getting reimbursement is absolutely unaccceptable........ABSOLUTELY UNACCEPTABLE!

Posted by Anonymous


So...this just happened at Cabalas in Allen, TX. I gave the manager over the reloading/hunting department (Richard) a list of items to order, and get into the store for purchase, almost four weeks ago. Have repeatedly gone in and checked on the progress with many excuses given. Went in today and asked Richard about the progress...his response was..."I gave the list to a "specialist" and it's out of my hands"...as he resumed his work on shelving inventory. As of today...the new rifle that I had preordered, the list of needed items, and my future business with the Cabellas store has ended. No customer should have to beg a manager to do what he was hired to do...taking care of the very people that keep this company (and his very job) running. Wanted to keep my money local...however...Richard doesn't seem to really care about the customer as much as he cares about keeping Corporate happy. Thanks Cabelas for the many years that you've allowed me to frequent your store...but I am not going to give you any more of my time or money. Sincerely, A very disappointed former customer.

Posted by Anonymous


So dissapointed. Waited back in firearms area for 50 minutes with the number we pulled on the screen and no help. On a friday they had one guy back there who seemed to not care about the customers who pulled the numbers. He took whoever in front of us. We waited 50 minutes. I even went and said something to a manager and still nothing done. Stood there for over 15 minutes waiting after speaking to a manager and still no one helped. We wanted to buy a 9 mm and a seekings lower. I have a cabelas credit card and have spent alot and am so dissappinted in the way cabelas in Avon helps their customers. Wasted over hour there and no help at all. Dont think i will go back.

Posted by Anonymous


I entered the code for free shipping and was charged for shipping anyway. Please cancel my order because of this. Order

Customer Service Ratings

Based on 80 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Cabela's customer service news

Cabela's headquarters loss leaves Cheyenne County at lowest population in 25 years

Sidney, Nebraska, is a small enough town that Mayor Joe Arterburn has heard stories of former Cabela's employees who have left for opportunities elsewhere. But now the Census Bureau is beginning to put actual — and discouraging — numbers to what theĀ ...


Bass Pro, Cabela's hiring for 7000 positions nationwide before the holiday season

Bass Pro spokesman Jack Wlezien told the News-Leader that the company is hoping to fill "hundreds" of positions locally, including at Outdoor World Springfield, Branson Outpost and the call center and distribution center in Springfield. Candidates can ...


Cabela's Outdoor Fund gives $50000 to NSSF Project ChildSafe

Thanks to a $50,000 grant from Cabela's Outdoor Fund, state Departments of Natural Resources will receive free gun locks. The donation allows the National Shooting Sports Foundation's Project ChildSafe to distribute the locks and safety brochures to ...

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