Coach customer service

Please find Coach customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Coach listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Mon-Fri: 8am-11pm EST
      Sat: 9am-7pm EST
      Sun: 11am-7pm EST
  • Email:
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  • Description:
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User Reviews

Posted by Anonymous


I also was told various times that I could return any Coach bags without a time limit. Now they said it has changed to 30 days.
This is not fair to honest customers. The bag and accessories were Beyond my budget. What can I do now?
I still have the receipts and I feel very deceived. Very disappointed.

Posted by Anonymous


I have a coach tote bag and one of the handles is tearing do you handle on fixing your merchandise?

Posted by Anonymous


I recently worked with Jan Lieberman in your Northbrook store in Northbrook Court. She was a pleasure. Jan knew her merchandise and was a great help. I bought a gift for a girl friend and unfortunately had to return as it wasn't her style. Jan offered to show us around the store but it turned out as a credit card return. I did buy a pair of gloves. You need more salespeople like Jan.

Posted by RICHARD.FISCHER@CLEVELANDMETROSC


Keep Getting Unwanted E-mails From Coach. I Have Done A Live Chat Requesting Removal, Done Absolutely No Good. I Have Unsubscribed From Your E-mails Via Unsubscribing In Your E-mails, It Too Has Done No Good.



Quit Sending Me E-mails Regarding Coach Products. I Don't Give A About Your Overpriced Products.

Posted by Anonymous


Hi....just want to know whether coach hv an on-line agent in Malaysia by the name of Farmount Group Sdn Bhd (Lussonet)
I hv ordered on-line with them & recd item but it doesn't look like original coach
May u guide me how to ensure that the 1 I recd is original coach?
Would appreciate yr response thru my email...tq

Customer Service Ratings

Based on 84 votes.

3.0

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Hours of Operation

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Coach customer service news

Harvard diving coach accused of sexual misconduct

The Indiana-based USA Diving faces similar complaints in Ohio, where female divers in another class action lawsuit say the organization didn't take appropriate action to stop former coach Will Bohonyi from coaching beyond putting him on a list of ...


Former US national swim coach Sean Hutchison banned from swimming for life

Kukors Smith, the 2009 World 200-meter individual medley gold medalist, ibt gjmfe b djwjm tvju jo Psbohf Dpvouz Tvqfsjps Dpvsu against Hutchison, USA Swimming, former U.S. national team director Mark Schubert, King Aquatic Club, Hutchison's ...


Nick Saban once again highest-paid college coach, per USA Today

Saban's total 2018 compensation of $8.3 million gave him the top spot on the updated database of salaries from USA Today, which was released Wednesday. Ohio State's Urban Meyer was No. 2 at $7.6 million, followed by Michigan's Jim Harbaugh at $7.5 ...

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