DIRECTV customer service

DIRECTV is a satellite television service provider from the United States. DIRECTV programming is available on some commercial airline flights. DIRECTV is wholly owned by AT&T. DIRECTV provides customer service 24 hours a day by a toll-free number.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • Speak "Yes" when prompted

      Speak "Operator" continuously until transferred. I had to say it about 5 times :)
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • You must already be a customer or have ordered service to use this number.

      You might also want to call their home office at: 1-310-535-5000, which is located in El Segundo, Ca. 90245

User Reviews

Posted by Anonymous


Been on the phone over 1 hour and still can not get answers, all I won't is everything channels with all the movie channels, how hard is that?? V

Posted by Anonymous


I was told when I switched from Cox that your service would rarely go out your service goes out at least 10 times a day so far today from 9:30 AM until 10:30 it has gone out 15 times always saying looking for a signal. I called customer service English is not the person's primary language and I suppose just like life lock it's in the Philippines. I work all week and look forward to watching TV on the weekends but your service never gets through a movie. I'm also a senior citizen an your company is taking advantage of the elderly

Posted by Anonymous


No continuity of services since Easter Sunday. Thanks to coved-19 we can't go anywhere. Now we can't watch for lack of satellite service

Posted by Anonymous


So tired of lack of coverage of the northwest football teams, such as Seattle Seahawks and U of Wash. Huskies. I have been a customer of Directv since moving here in 2002. I am seriously thinking of quitting Directv and going with Cable One or Dish TV.

Posted by Rose


We have already lost one local station. Another is saying we will lose them next week. If I can't get the local stations, I will go to another service. I am not happy at all. I pay a lot of money for your service.

Customer Service Ratings

Based on 519 votes.

2.3

Get Immediate Help

Have a DIRECTV question? Get immediate DIRECTV support from HelpOwl.com.

Got an Idea?

Have an idea for DIRECTV? Submit, rate and comment on DIRECTV ideas by visiting IdeaIncite.com.

Corporate Office

Locate the DIRECTV corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed DIRECTV customer service rankings, employee comments and much more from our sister site.

DIRECTV Manuals
DIRECTV customer service news

Duncan Jones to Direct TV Adaptation of 'Killer Intent'

Duncan Jones, who won a BAFTA for his debut feature “Moon,” is to direct a television adaptation of Tony Kent's thriller “Killer Intent.” The series will be produced by Liberty Films, the London- and L.A.-based production company of Stuart Fenegan and ...


Interference leaves DirecTV viewers unable to enjoy WJXT, WCWJ

... and are working with all involved parties to resolve it." Affected subscribers are encouraged to contact their satellite provider by dialing 1-800-DIRECTV, or 1-800-347-3288. The company's customer service department can also be reached by clicking ...


Many subscribers to DirecTV's NFL Sunday Ticket getting less than they paid for

Reddit threads describe experiences like spending six hours talking to seven customer service agents before getting the correct Sunday Ticket channels. My own issue, as a DirecTV subscriber, remains unresolved as I've been unable to get anyone on theĀ ...

Related Companies

Listings for companies similar to DIRECTV: