Dollar Tree customer service

Dollar Tree is an American chain of low-cost retail stores which sells products for under one dollar. Dollar Tree is a Fortune 500 company. Dollar Tree does not offer customer service other than an online questions and answers page, or by calling the store.

Customer Service

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User Reviews

Posted by Teonne


The dollar tree has a problem with closing before time in Camden Ar 71701.11 minutes before time and it's becoming a problem??

Posted by Anonymous


You are selling an item that has been recalled for possible lead poisoning.
I purchased some in Lenoir City, TN
It is the baby food pouch wanabanna Apple Cinnamon

Posted by Anonymous


Store #5255 in Kent Washington state, I have met the best employees named Von and CoLii. They are there working hard and remain busy the entire time they are on shift. I have seen them reset the store, make isles look amazing and assist other employees when there are questions or concerns. My favorite line from CoLii is " we apologize for the wait but we do appreciate your patience and someone will be with you soon!" Her professionalism is refreshing and I feel that she should be the manager rather than Amanda who I've seen in the store under the influence of something. They need to be rewarded for all their efforts and the amount they get paid is trash compared to their work ethics. I love coming to the store to see Von and CoLii their smile is warming. Lately they are not there and the store looks like trash again. What are you doing to praise these amazing workers? I asked the manager Amanda if they were there and she told me some mean things then bragged about getting them fired. What kind of manager is that? To me a manager trying to hide behind her pipe and other employees to keep her reputation. You will loose good workers over drug habits. That's unfortunate.

Posted by Anonymous


I was a witness to the guy threatening the two women employees witness Friday. I was in the store yesterday June 19, 2023 to talk to the manager about the situation and was disappointed in the action of the manager Amanda toward her employees CoLii ( what I saw on the name tag). I was in line to check out when CoLii knocked on the managers door to ask about more hours. The manager stated her DM I taking care of the situation from the other day regarding the guy that pulled a knife out on CoLii and another lady. The manager said that Kyle doesn't see the knife and there's no audio so they don't know what was said. CoLii confirmed what I was coming to tell her but the manager yelled to the employees "you are creating a hostile work environment!" The employees replied "because Im being punished for the action of a manager, this is retaliation!". The manager yelled it again "you have created a hostile work environment and you can only work 16 a week." The employees stated Chris is NOT a manager with manager hours and has had those hours since I started getting sick from the drug use in the bathroom!" The employees stated your high right now but we can't show the company but everyone else gets punished but you!"
This is not a supporting manager at store #5255 in Kent. I have been shopping here for a long while unfortunately this is what I see from the managers. The disrespect to their employees, it seems that the DM is not trying to help the good workers in the store. Please help these ladies they are being bullied at their job and they do a great job.

Posted by Anonymous


I place an order over $50 and was short a bottle of Shae shampoo when I got my order. The box was damaged so it may have been in shipment. I paid a small fortune for shipping so I would expect to get my whole order. It was kinda disappointing for my first order.

Customer Service Ratings

Based on 164 votes.

3.0

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Dollar Tree customer service news

Panhandler stabs man in parking lot of Bloomington Dollar Tree store

A man who intervened when he saw a panhandler harassing a couple in the parking lot of a Dollar Tree store in Bloomington was attacked and stabbed by him several times moments later, San Bernardino County sheriff's deputies said Monday. Max RamirezĀ ...


We went shopping at Dollar Tree and Five Below to see which rapidly growing discount store offered a better ...

Dollar stores are having a moment. Dollar-store sales in the United States grew from $30.4 billion in 2010 to $45.3 billion in 2015. Dollar Tree currently has 14,000 locations, with plans to open hundreds more in 2018. Comparable sales were up 1.8% atĀ ...


Fire does heavy damage to Dollar Tree Store in the Beaverbrook Plaza Shopping Center

A multi-alarm fire at the Dollar Tree in the Beaverbrook Plaza Shopping Center is still being investigated. The Delaware Office of the State Fire Marshal said the blaze at the shopping center on South DuPont Highway was reported shortly after 7 p.m. on ...

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