Future Shop customer service

Find contact information for Future Shop customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Future Shop customer service news.

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Customer Service

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Phone: 800-663-2275

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User Reviews

29
Mar

Posted by Anonymous


on 3/29/14 at 2:06PM

I wanted to find out if any of my nearby FutureShop stores has the Macbook Air in stock. I called three different stores, using the phone numbers provided by the location detector. No answer at any of the stores. Not just one try but three tries at all three stores over the course of maybe 2 hours. There appear to be NO live bodies at Future Shop stores in the Toronto area, at least none that are willing to answer the phone. You should really fire all the people who might be responsible for customer service at those stores and replace them with someone who cares. Future Shop service sucks.

30
Jul

Posted by dondj


on 7/30/11 at 6:52AM

Beware making any online purchases with Futureshop. I ordered a top of the line CyberpowerPC computer for $1799.99 and received a Much lower end $599.99 computer instead. After pointing out this mistake they offered $200 off on my purchase, then called back saying that was a mistake and they would only give me $50 off! I immediately shipped this wrong computer back to them. They have recieved the $600 computer 10 days ago and still have not released the $1900 I paid to them. I was told it would still be 5 or 10 business days before I would get my money back, before I could re-order the computer and start the merry go round all over again! It has now been more than a month from my initial order with no refund. I do not recommend using Futureshop online shopping. Futureshop online shopping was one of the worst shopping experiences ever.

Customer Service Ratings

Based on 142 votes.

3.1

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Future Shop customer service news
Future Shop Abruptly Shuts Down, Leaves Customers, Workers Out In The Cold

Some were there to shop, others to have their equipment serviced; Future Shop was known for their extended-warranty programs and many people who rely on outside tech support for their livelihood found themselves literally left out in the cold. Even ...

IKEA to open store in Windsor at old Future Shop in spring

IKEA will open in Windsor. It will be one of the furniture store's "pick-up locations." It will be located in the former Future Shop at the corner of Walker and Division roads, near Home Depot. Customers will be able to look at, order and pickup items ...

Future Shop outlets close in Markham, Vaughan, Richmond Hill

On Saturday many Future Shop shoppers and employees were shocked when they heard the electronics retailer would be closing its doors for good. Sixty-five locations will re-open as Best Buys, but because many Future Shop stores were close to existing ...

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