GameStop customer service

Gamestop is a retail chain of video games for sale or rent. Gamestop also offers console systems and other consumer electronics. Gamestop offers customer service by phone email.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-883-8895

  • How to reach a live person:
    • Hold on through prompts will take you to a customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-9pm CST
      San-Sun: 8am-8pm CST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

28
Mar

Posted by Anonymous


on 3/28/20 at 10:42AM

During the coronavirus apparently you can still collect money but do not honor your contract agreement for warranty?!?!? I was refused an xchange under any circumstances during the situation. If I pay for a warranty it should be honored. I will no longer be doing business with GameStop in the future due to this.

12
Nov

Posted by Anonymous


on 11/12/19 at 8:30AM

When I tried to buy something with a GameStop gift card online, it said that the transaction is cancelled and to use a different payment method or contact customer service. Please fix this problem

04
Oct

Posted by gruntssgtusa


on 10/4/19 at 5:27PM

I purchased a new Xbox online, paid for their express shipping (1-2 days) at an additional $8 bucks on top of the hundreds for the Xbox, it took 6 days to arrive instead, and worse still, it is beat up, scratches on exterior of console, literal knicks in the side showing different colours. Yes the game system does still work, but it is obviously used, not new as was sold. and to make it worse, i could pay to have it shipped back for them to "verify if it is scratched up and used as I claim". hell i could take a picture and email it easier, i have had it for less than 3 hours, and the systems looks to have been in a kids room for a year, completely ripped off, and now i get to pay more to return it! All because it was 40 dollars cheaper than amazons, I am going to stick with amazon going forward, Amazon does mess up sometimes, but they never make you feel like you did something wrong, they just fix it. Mean while they where happy to take my few hundred dollars. What a waste of time and money, and i was excited looking forward to my brand new gaming system. the persons I spoke with were complete blowhards. Don't trust this store unless you physically walk in there to make a purchase, atleast that's the way I am going forward with regards to Gamestop.

24
Mar

Posted by Anonymous


on 3/24/19 at 6:13PM

In your gilroy store refused service to us all we wanted was to purchase a charger but she claimed the wouldn't they were closed ( doors open ) that's fine gave my business to Best Buy next door

22
Mar

Posted by Anonymous


on 3/22/19 at 11:48AM

My son and I went in to trade in some games , he was going to buy more games and she made us go to the back of the line so she could help other custmors , to me this is in acceptable and very poor customer service , and to top it off we were the first people even in the store, I'm not happy at all, even tho there were more people in there we should of been helped first! I'm very in happy with this her name is Kaydee 609727,

View all 234 GameStop customer service reviews »
Customer Service Ratings

Based on 301 votes.

2.5

Get Immediate Help

Have a GameStop question? Get immediate GameStop support from HelpOwl.com.

Returns & Refunds

Review the GameStop return and refund policy at ReturnsAndRefunds.com.

Got an Idea?

Have an idea for GameStop? Submit, rate and comment on GameStop ideas by visiting IdeaIncite.com.

Corporate Office

Locate the GameStop corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed GameStop customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find GameStop hours of operation for locations near you!. You can also find GameStop location phone numbers, driving directions and maps.

GameStop customer service news
Man Breaks Into GameStop Wearing Plastic Bag On His Head

A man broke into a GameStop in St. Marys, Georgia last week at 1:39 in the morning, having decided that the best way to disguise his features would be to try and cover his face in what's left of the plastic bag that packs of water bottles come in. The ...

GameStop confirms sale talks

GameStop confirmed Tuesday morning that it is in exploratory discussions with third parties involving a potential sale. Continue Reading Below. Ticker, Security, Last, Change, %Chg. GME, GAMESTOP CORP, 14.88, +0.08, +0.54%. The company's ...

Police blotter: Gamestop employee charged with embezzlement

Chuck Landon: C-USA making big moves in hoops · Athlon picks Herd players for preseason All C-USA football · No age break for Morrison in WV Amateur tourney · Wayne all-stater Aeriel Adkins accepts walk-on offer from Marshall · Photos: Jewel City ...

Related Companies

Listings for companies similar to GameStop: