General Electric customer service

General Electric is a global manufacturing, healthcare, transportation and energy company based in the United States. General Electric has recently announced the relocation of its corporate headquarters to Boston, Massachusetts. General Electric offers customer service via phone, email and form submission.

Appliances

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  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Mon-Fri: 8am - 10pm ET
      Sat: 8am - 7pm ET
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Consumer Electronics

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  • How to reach a live person:
    • Just select your type of product from the list and someone will pick up the phone.
  • Hours of Operation:
    • Automated response 24 hours/day,
      Live agent 8 a.m. - 8 p.m. ET
  • Email:
    • This information has not been added.
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  • Customer service link:
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User Reviews

Posted by Anonymous


Hello my husband and I purchased brand new GE refrigerator dishwasher and stove initially our refrigerator was delivered damaged it makes a very loud noise we could not use it so we lost a lot of food they said the earliest day that we could get a New refrigerator delivered wouldn't be for about six days which was a Tuesday of this past week we got a call Saturday morning prior to Tuesday while we are out of the state that our fridge raider is being delivered we had to cancel that delivery and told them that the delivery date was Tuesday they came out this past Tuesday Yesterday with another refrigerator in the whole back of it was dented after they took it out of the unvented unwrapped unharmed box we are again sent that back the guy that delivered it said that he would set up a new delivery date but we do not know when that is and we're very unhappy that we are unsatisfied with the first delivery of a broken refrigerator you would think they would make sure that the next refrigerator was in perfect condition general electric is definitely failing in their inspection process prior to deliveries.

Posted by Anonymous


We have been GE customers since 1964,when the self cleaning oven came out.About 3 yrs.ago we updated our kitchen with Cafe stainless steel appliances. Love all of them,but the cafe refrigator is driving us nuts!!!It runs constantly and of course we had a tech look at it and said;it was normal.Our electric bills went up and the General Electric refrigerator we gave our daughter is so quiet and running perfectly. If,it decides to shut off,it not ever more than hour.Please help us.

A faithful customer. Nancy Pistner


We think its a lemon....

Posted by Anonymous


HI,
I specifically mentioned that the technician will need a hose for repairs. The customer service rep told me that she is making a note of it. The repair technician came later than the scheduled day and didn't bring the hose. He said that he wasn't told about that. This is so frustrating. I expected better from GE Customer Service.

Posted by SavvySenior


Have tried for 2 months to get GE Profile dishwasher repaired for what I keep telling Customer Service women that it is a HEALTH and SAFETY issue, no one wants to acknowledge that such a dangerous situation exists. Problem: The rubber gasket on circumference of coarse stainless steel filter at bottom of DW has literally MELTED, decomposed, pieces broken off, and a disgusting haze has formed on interior of DW, as well as has gotten on our dishes! Goodness knows what disgusting toxins we have been exposed to.
Gave up on GE (women were only interested in telling me that machine was no longer under warranty, which I already knew, was not looking for GE to repair it free, ,just wanted a solution since item no longer exists as in the original, and wanted also for GE to take responsibility and send out a RECALL,, to alert unsuspecting consumers of the danger. NO ONE helped, so I got DW repaired through Sears, and have filed with Consumer Protection Agency, as well as Consumer Reports. I have over 24 photos to support what I am stating, also mailed to the CPA. I don't belong to social media or I would have posted for sure.

Posted by Anonymous


I keep trying to reach appliance repair but am told it is not available (call back later). I seek information as to how I can restore water flow in the water dispenser when pressed in the in-door dispenser of my GE refrigerator.

Customer Service Ratings

Based on 137 votes.

2.8

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General Electric Manuals
General Electric customer service news

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