HSBC customer service

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Customer Service

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Phone: 800-975-4722

  • How to reach a live person:
    • ATM question - Press 2
      Lost of stolen card - Press 3
      Internet question - Press 4
      New account/reach person - Press 5
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

29
Mar

Posted by richtormey


on 3/29/16 at 11:45AM

I sent a letter on the 9th. of march 2016 and have not heard anything back? I send it to the research department regarding my loan in 2008 with beneficial. That loan should have beeen paid off by you because I had three insurance coverages.And you only paid for one.now because of this my credit score has been affected for year's.The loan number was .Look at it and straighten it out please.The loan was sold to someone else and now second round has it.

08
Mar

Posted by Anonymous


on 3/8/16 at 11:57AM

I've been trying to reach a live person at HSBC for the past 2 days
Even after it says to hold once you have a rotary phone it kicks it back to where you must press a button or it will hang up on you!
I hate that everything is so damn impersonal with every branch hiring less tellers and more ATMs! I'm on my 40s and I hate having everything automated
Can't ask a damn machine a question !!!!

08
May

Posted by Anonymous


on 5/8/15 at 7:50AM

The Worst Customer Service!!!!! How About Adding Some Additional Numbers On Your Website To Reach The Correct Dept. I Get Hung Up On If A Live Person Can Not Answer My Questions.

Stop Outsourcing!!!!

09
Dec

Posted by Anonymous


on 12/9/14 at 2:40PM

Worst service for non costumers ever, hours lost waiting for no one to talk

05
Oct

Posted by Anonymous


on 10/5/14 at 3:14PM

Why can I not get my title or a copy to verify I am the owner

View all 142 HSBC customer service reviews »
Customer Service Ratings

Based on 267 votes.

2.8

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Hours of Operation

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HSBC customer service news
HSBC Confirms $765 Million DoJ Settlement Over Mortgage Bond Mis-Selling

"We are pleased to put this investigation related to activity that occurred more than a decade ago behind us," said HSBC USA CEO Patrick Burke. "Since the financial crisis, HSBC has been strengthening our culture, processes and internal controls to ...

Schauffele wins HSBC for US sweep of World Championships

SHANGHAI (AP) — Xander Schauffele gave the Americans a sweep of the World Golf Championships and quickly put a winless sophomore season behind him. Schauffele made birdie on his final three holes Sunday, the last one a two-putt birdie from about ...

Scoop: HSBC hops on the robo-advising bandwagon

HSBC USA is launching “Wealth Track,” its first robo-advising platform — with a $10,000 minimum investment — in partnership with Marstone, a digital wealth management startup, Axios has learned. The big picture: Passive investing has become more ...

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