Half Price Books customer service

We hope to provide a complete resource for Half Price Books customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Half Price Books.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • This is a direct phone number to a Half Price Books customer service representative
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


On the 23rd, yesterday, I visited your store in Bloomingdale on army trail road. I lady in her twenties was there with her dog. She had a clicker. She was training her dog in your store. It was very irritating. The female clerk told me this is a pet friendly store. Fine. But the dog lady wasn't shopping. I was. The other customers were. We were supporting your store. I couldn't take itanymore. I approached the evening manager and expressed my concerns. He was polite. He said that this was a regular customer. I said fine. I get it. The need to bring your pet everywhere with you. But , i told him that this is not a dog training facility. She should take her dog to a facility to train it. She was being very disrupting. I also told him that I wasn't done shopping, but I will pay for the items I had and you will loose a bigger sale. He did not ask the woman to stop the training. I love dogs, and have had dogs all my life, but I would have never brought a dog into a bookstore to train it. Please look into this matter. I love your store, but if this continues, I won't shop there.

Posted by Anonymous


I recently received a gift card with gingerbread men on the front of the card and I turned it around to see f there's a number to call and nothing just a weight so here I am looking you up to find out how much is on the card cause in its little box on the right hand side it say $50.00 an I wanted to make sure but it seems like I cannot get thru to ur company so can someone from this company Please Help Me out Asap I would appreciated your help Thank You your friend Diane

Posted by Anonymous


I would like the express my sincere gratitude to a person on your Customer Service staff who was highly professionally and very pleasant to work with.

I do not know her full name, though she signs her emails as "K. Carmichael"

I live in New York and ordered a gift certificate for my granddaughter who lives in Cincinnati Ohio but in my order neglected to note "memo"; when I sent the email where I indicated that I would like it to be signed for me, K. Carmichael responded that while she could not sign on my behalf, she could include a Post Card with my congratulations. She sent me several emails, inquiring how best to proceed and constantly sought my advice so that I would be fully satisfied.

I am incredibly grateful for her dedicated service that she carried through with such concern.

Respectfully yours,
Mila Reznikov

Customer Service Ratings

Based on 149 votes.

3.1

Get Immediate Help

Have a Half Price Books question? Get immediate Half Price Books support from HelpOwl.com.

Got an Idea?

Have an idea for Half Price Books? Submit, rate and comment on Half Price Books ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Half Price Books corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Half Price Books customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Half Price Books hours of operation for locations near you!. You can also find Half Price Books location phone numbers, driving directions and maps.

Half Price Books customer service news

Manhattan Associates Tapped to Manage Half Price Books' Distribution Process

According to J. Eric James, distribution manager, Half Price Books, Records, Magazines, Inc., since every inventory item is unique, Half Price Books required inventory visibility to help stores improve customer service, grow online sales and maximize ...


Half Price Books to close Lawrence store in coming months

Thank you, overthemoon, replies a Half Price employee! And yes, there are very unpleasant customers. Our staff believes strongly in customer service and always have, but at times a customer can make what should be a pleasant experience, NOT! It is very ...


With new database, Half Price Books' inventory becomes searchable

But in recent years, not knowing whether a book was available “had become a huge customer service issue,” said executive vice president Kathy Doyle Thomas. The searchable system was built internally, so the cost and ongoing updates are “really just ...

Related Companies

Listings for companies similar to Half Price Books: