Home Depot customer service

The Home Depot is a national chain of retail stores that specializes in products used for improving or repairing a home. The Home Depot stores are designed to be large, open spaces similar to a warehouse. The Home Depot offers customer service via email or phone support.

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Customer Service

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Phone: 800-793-3768

  • How to reach a live person:
    • Press # twice for customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
      Sat: 9am-6pm EST
      Sun: 12pm-6pm EST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

05
Jun

Posted by Anonymous


on 6/5/17 at 1:03PM

I Have Been Trying To Speak To A Real Person For 30 Minutes Or More For Explanation Of Why If I Cancel An Online Debit Card Order At Lowes My Card Is Credited In 24 Hrs Or Less. I Am Being Told At Home Depot That The Same Debit Card Used For A Purchase Cancellation At Home Depot Will Take Up To 14 Days !!!!! I Was Told It Was My Banks Policy That Was Causing The Delay . This Is A Flat Out Lie . It Has Already Been 10 Days And This Is Ridiculous. What Is The Hold Up....and Don't Blame It On My Credit Union.that Is B.s.

26
Dec

Posted by Anonymous


on 12/26/16 at 3:28PM

So Disappointed in Home Depot you ruined my Holidays from Thanksgiving through Christmas due to the range we purchased from you! All I get is lies about when the range will be in because the one I purchased doesn't work!

27
Nov

Posted by "Kissmet


on 11/27/16 at 6:06AM

I have been dealing with a Alex Greiner from Home Depot regarding an installation and estimate. He is the most unprofessional person I have ever dealt with. I will never go in another HD again............

26
Jun

Posted by Anonymous


on 6/26/16 at 11:41AM

Earlier this week my daughter and I were shopping at your Virginia Beach location. My daughter noticed a female employee named Jessica Boyle that she recognized. The only reason my daughter knows this female is because on October 11, 2015 Jessica posted my daughter who was a minor on Craig's List for sex. I am shocked that you allow people who do such terrible things to work for you. Especially since she did this to a child. You must not do background checks on your employees either that or you just don't care. Anyone who hurts a child like that should not be able to work around children. You should know that the Central for Missing and Exploited Children was contacted and a report was filed. The investigation remains open. Miss Boyle did remove the post but the damage had already been done. My daughter received tons of calls, text messages and very inappropriate pictures from men. She should not be allowed to work around children of any age where she has the ability to one day harm them the way she has my daughter. As I said either you don't do background checks or you simply don't care.

19
Jun

Posted by Anonymous


on 6/19/16 at 12:52PM

Had Neptune N.J. Install a VCT Floor in my basement. There are bumps every where and some are breaking through. No one at the store cares. Don't get floors installed by them unless you want bumps all over your floor!

View all 239 Home Depot customer service reviews »
Customer Service Ratings

Based on 98 votes.

2.7

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Hours of Operation

Find Home Depot hours of operation for locations near you!. You can also find Home Depot location phone numbers, driving directions and maps.

Home Depot customer service news
From Lowe's to Home Depot, This Is How Businesses Prepare for a Hurricane

Jennifer Thayer, a top manager at Lowe's Co., has worked through so many hurricanes for the home improvement chain that coworkers kid her about the storms following her around. Thayer, 44, has been employed by Lowe's since 2004, starting as a store ...

Home Depot theft captured on truck dash cam

Dash security cameras can come in handy when trying to catch a thief. One Fairview man is definitely glad his truck was equipped with dash cameras on Friday. While Todd Mangrum was inside making a purchase at the Home Depot in Bellevue, a man ...

Authorities searching for trio who tried to rob Home Depot

VICTORVILLE — Authorities are searching for three suspects who they say attempted to rob a local Home Depot store at gunpoint Tuesday afternoon. San Bernardino County Sheriff's Department officials are asking for the public's help in identifying and ...

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