Posted by Anonymous
I need to talk to a human being to give me information. I do not want a computer with pre-recorded statements. Do you have a phone number manned by a human being not a computer?
Fernando B. Careaga
Humana customer service
Humana is a large American health insurance company. Humana started out as a chain of nursing homes in the 1960's. Humana was acquired by Aetna insurance in 2015. Humana offers customer service by form submission and toll-free telephone support.
- How to reach a live person:
- Speak "customer service" 4 times to get to a customer service rep
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- Corporate office address and phone number:
Humana Inc.
500 West Main Street
Louisville, KY 40202
1-800-486-2620
- Corporate office address and phone number:
- How to reach a live person:
- Direct line
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
10
May
07
Nov
Posted by Service
As a current policy holder I have been trying to execute a very simple task Notify Humana of a change of address Not so simple Over the past 2 days I have been on the phone with Humana Representatives 8 in all trying to get address change Incompetence of agents is an understatement. I still haven't been able to verify if i need a new plan because of change in residence. I do not have another 3 hours to spend on this project. Suggest that the process be simplified to a one stop shop
20
Sep
Posted by AAAAA
WORST INSURANCE COMPANY EVER!!!! They are scams!! Don't let them fool you. Stand up for the members/patients because some of them have no idea how bad Humana really is. I work for a providers office and it is so hard to deal with them with every issue. Especially the provider payment integrity "specialist" all they do is read off of a script and they are not based in the US so they have no idea what they are even doing. I'm surprised Humana is still in business. (wait..it's probably from scamming members)Almost every person/office/review has nothing good to say about Humana!!