Krispy Kreme customer service

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Customer Service

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Phone: 800-457-4779

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User Reviews

12
Mar

Posted by Anita


on 3/12/24 at 3:11PM

Krispy Kreme in Millenia got my order wrong over a year ago, which was the last time I went there and again this morning. I don't foresee me returning. So sad and frustrating. Ordered the St.Patrick's assortment and much to my disappointment when I opened the box in my meeting there was nothing but glazed!!!

08
Aug

Posted by Anonymous


on 8/8/23 at 10:36PM

Concerning concord mills location: visited at 9:30 pm onaugust 8. Ordered dozen glazed and dozen mixed, which included 2 raspberry filled. Problem is they were not filled with anything! Also visited this 3-4 months ago and had the same problem with the raspberry filled, which I was just a fluke! But here it happened again plus order was not exact as I wanted on the mixed dozen! What's the issue with this location?

11
May

Posted by NOT HAPPY


on 5/11/23 at 12:02PM

I came Krispy Kreme at 633 Evans St SW on May 10 I was in line for 25 min the hot light was on just to receive cold donut AND no receipt I turn around came back to get hot donut just to be told to get back in line for 25 more min just to be told we just give out of hot donut and the light was still on I ask to talk to a manger and he was not a people person at all

01
Jul

Posted by Donna


on 7/1/20 at 10:33AM

I went through the drive through & ordered 1 dozen doughnuts...2 Lemon filled, 2 kreme filled & 8 regular (original). When I got home I discovered I had the correct lemon & kreme filled but the 8 had been filled with 6 "filled" glazed & 2 regular (original). When I called the store to say I wasn't pleased that my order was wrongly filled the girl hung up on me. When I tried to call back it rang for approximately 10 minutes before I finally decided she was not going to answer. A very unpleasant experience. I've been a Krispy Kreme customer since 1958 in Alabama. I just hung up after waiting 20 minutes trying to speak with "Customer Service".
Donna

04
Oct

Posted by Anonymous


on 10/4/19 at 5:28PM

Confusing coupon on glazed chocolate dozen.Mgr in Roanoke Va.was not understanding.Will not come back but will go to 1 of the 4 Dunkin Donut shops in Roanoke Va.

View all 16 Krispy Kreme customer service reviews »
Customer Service Ratings

Based on 64 votes.

2.8

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Hours of Operation

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Krispy Kreme customer service news
Krispy Kreme reportedly near deal to buy Insomnia Cookies

Krispy Kreme Doughnuts is reportedly nearing an acquisition of the Insomnia Cookie delivery company, according to CNBC. The Winston-Salem, N.C.-based Krispy Kreme, which was acquired by European investment company JAB Holding Co. in 2016, ...

Man found guilty in Krispy Kreme delivery truck driver's murder

A man has been found guilty of murder in the 2016 death of a longtime Krispy Kreme delivery truck driver outside a gas station in Donelson. Daquan H. Fields, 21, was convicted Wednesday of one count each of murder, aggravated robbery and reckless ...

Krispy Kreme serves up new 'Reese's Outrageous Doughnut'

Peanut butter lovers rejoice. Krispy Kreme has teamed up with Reese's for a new doughnut -- the “Reese's Outrageous Doughnut” and it is available now at participating locations. >> Read more trending news ...

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