LabCorp customer service

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Customer Service

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Phone: 800-845-6167

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    • Mon-Fri 8am-5pm
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User Reviews

05
Jan

Posted by Anonymous


on 1/5/24 at 10:30AM

Today I am a long time customer of Labcorps and today I had blood drawn at 8th and Chestnut St, Philadelphia,PA site. I am writing to let you know how expert the technician who drew my blood was. I have very difficult veins, but Tylia quickly and efficiently accomplished the task. She is very skilled. Thank you.

06
Nov

Posted by Bg


on 11/6/21 at 8:24AM

Your labcorp at 1330 Powell St. Norristown Pa. 19401.

The lady at the desk not nice to customers when they sign in. She told the one at 10 45 not taking any other patients. When she explained the person doesn't drive she can be heard saying get the F-k out of here more then once. She's like I just want to go home. I was waiting after signing in for 20 minutes to be told that she could not take me and I would have to come back Monday. She's like we don't have the right tubes?? Like seriously your setting at your desk and could not say this sooner. The service at this office very poorly done and the way they talk to patients is wrong.

06
Oct

Posted by margaret


on 10/6/21 at 1:13PM

Margaret Wass helpful, professional, friendly.Many thanks
.

23
Jun

Posted by Anonymous


on 6/23/21 at 5:02AM

I think LabCorp needs to look into the Hillsborough NJ area. today I had blood drawn from Aliya A and I had asked for a butterfly needle because the last time I was there they used a regular need for 5 viles of blood which went through my vein. well she was horrible she was mad that I asked for this and jabbed the needle into my arm and after taking the needle roughly put the bandage on it which was bleeding profusely and now where she put the needle the vein is raised. This should not be happening.

18
Jun

Posted by Smross3


on 6/18/21 at 6:52AM

Unbelievably negligent. At the Duke Street location this morning, the receptionist REFUSED to follow my doctor's directive to fax the report to a different office DUE TO IMMEDIATE CONCERNS OVER A DEADLY BLOODCLOT. He did further research overnight, after he wrote the order, and determined he needed the report immediately after my test, and since he would be in a different office the next day, he needed it faxed to a different number. I tried to explain this after my blood was drawn, and the receptionist REFUSED to go into the system to change the fax number. Because I had not given her the new number "in the proper order" - before my blood was drawn. When I pointed out that she undoubtedly had access to her office's own reports - and could thUS change it - she continued to tell me I had not done it in the proper order. Repeated it like a parrot - five or six times. She refused to answer any follow up questions.
WHY is a corporation like this still in business? This office has a rating of 2.6 out of 5 stars. Bottom line - MEDICAL MALPRACTICE.

View all 177 LabCorp customer service reviews »
Customer Service Ratings

Based on 147 votes.

2.6

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