MAACO customer service

MAACO is a national chain of automotive repair, collision, and painting services. The founder of MAACO is also the founder of the AAMCO transmission chain. The first store started in Wilmington, Delaware. MAACO has online customer service support as well as a 1-800 number.

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Phone: 800-521-6282

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User Reviews

22
Dec

Posted by Sandy


on 12/22/23 at 4:06PM

I took my car to the Maaco in Knoxville, TN on Monday 12/18/2023. I explicitly stated that I needed my car back BEFORE Christmas. I was told it would be ready Friday or at the latest Saturday. I called today 12/22/2023 to check status and was advised that they got behind and were just painting my car today but was told I could pick up at 10am Sat December 23. I received a call from them at 5:11 pm after closing hours that stated that I won't be able to pick it up until Tuesday after Christmas. They ruined my plans and were too cowardly to tell me in a timely fashion. I am beyond pissed with their customer service. I hope their work is better.

06
Apr

Posted by donald ray


on 4/6/20 at 4:08PM

I recently had my car color changed to another color on the color it was it had some clear coat on the hood top and trunk the car was just sprayed over that and not fixed I payed 2500 for this paint change and thought if payed for a nice job I would get a nice job so when I talked to the painter he said it was bondo my car dont have bodo on the top then stayed nothing he could do I had 2 more cars to bring now I'm not also I own a car club and some of my members was gonna bring there cars if they ask I'm just gonna say take a good look at my car up close feel I was cheated and never going back I have pics of before and after

11
Dec

Posted by Anonymous


on 12/11/19 at 7:27AM

I took my 2003 Toyota Camry in to replace the right passenger side door on 11/25/19. It was scheduled to be out on 11/29/19, but I didn't get it back until 12/05/19. When I went to get the car the door that they say they replaced still had a dent in it so I had to leave it again for a few days. On 12/05/19 I got my car back but you could hear road noise from the door that was replaced while driving. The door sealed and closed properly but while driving it was like the door wasn't closed. My car was not like that before I took the car into have it repaired. I am very dissatisfied with the the manager there because he didn't offer to take the door back off or the door panel to see what the problem may be. The store number for this location is M1552 2200 N. Church Street Greensboro, NC 27405. The managers name there is Randy.

13
Oct

Posted by RoadRunner


on 10/13/19 at 11:14AM

Paid over $1,000 to get our car taken care of and then less than two years is peeling off it's going all over social media with photos copy of the contract since you're not going to do anything about it since they said we only had a one year warranty

25
Aug

Posted by Don R


on 8/25/19 at 11:43AM

I took my 2019 car with 2668 miles in to Maaco and Glen Burnie on Azur Dr for some minor damage to the driver side door and rear bumper on driver side. The interior of my car was covered in dust. AlsoI now have paint spray on my windshield and on both passenger side windows. I have tape lines and paint spray on my roof as well as my trunk. I also have paint spray runoff on both passenger doors. DO NOT GO TO MACCO IN GLEN BURNIE MD. THE WORK AND CUSTOMER SERVICE BOTH ARE BELOW ANY STANDARDS OF ACCEPTABILITY. THEY SHOULD NOT BE ALLOWED TO OPERATE A BUSINESS. IF I COULD I WOULD GIVE A -10 RATING!

View all 155 MAACO customer service reviews »
Customer Service Ratings

Based on 135 votes.

2.8

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MAACO customer service news
Maaco plans to open five Louisville-area sites

Maaco, a leading auto-painting and collision-repair franchise, plans to open five new shops in the Louisville market over the next two years. With the average car on the road reaching a record high age of 11.5 years, Maaco plans to grow its brand ...

Maaco Collision Repair and Auto Painting

Maaco Auto Painting & Collision Repair – a part of the Driven Brands, Inc. family of automotive aftermarket franchise brands based in Charlotte, NC – is America's #1 Bodyshop. Maaco provides automotive paint and cosmetic repair services for nearly 500 ...

Investment Group 39 North Capital Acquires Maaco Facility in New Jersey

Fix Auto USA Announces Two New California Locations. by Body Shop Business Staff Writers ... Bio; Recent Posts; Popular Posts. I-CAR Video Highlights Each Area of Repairability technical support Portal ยท ChemSpec Launches New METALUX Clear.

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