Minecraft customer service

Quickly locate Minecraft technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Minecraft page at any time.

Customer Support

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  • Description:
    • Mojang (makers of Minecraft) do not have a customer support phone number at this time. The best way to get support is via one of the many support forums or Mojang's official support section linked to above.

User Reviews

Posted by Anonymous


Hi how do I move Minecraft to my new tablet which has a new email??

Posted by xchickenbutt2


Can you help I am making a server on Minecraft Xbox One and it is a PVP and I'm trying to make a mine that regenerates and I was hoping that you could help so if you can just look for this name on Xbox One X chicken butt 2 then that will be my name that the person is sending this thank you

Posted by Sam


I am so mad minecraft! I work so hard on one of my worlds and you just deleted it! I am considering about deleting minecraft! Thanks for you did! Hope you can fix it!

Posted by AmberWiec


I have not been able to connect to other people worlds or have them connect to me. We are sitting across from each other, are on the same wifi and have the lastest update. I have been researching and found others have the same problem. Someone said that if you delete the app and reinstall it, multiplayer works. But, I don't want to lose all my data and worlds that I have worked hard on. This situation really needs to be fixed.

Posted by SpinosaurusRocks


Support, my son is not able to log into minecraft now with his password. His Mom has emailed you folks and its been 3 days now with no reply. Looking to change his password. Its unacceptable to NOT have a support # to call. You cant just leave folks hanging waiting days on end for replies to emails....
We got Minecrafot via Mojang 3 yrs ago but is now owned by Microsoft, so whos Supporting this now ?

Customer Service Ratings

Based on 30 votes.

2.6

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Mojang customer service news

'Minecraft: Story Mode' Coming to Netflix, New 'Stranger Things' Telltale Game On The Way

Update: Netflix and Telltale Games are partnering to bring “Minecraft: Story Mode” to the streaming video service later this year, the two companies confirmed to Variety on Wednesday. They also confirmed Telltale is working on a “Stranger Things” game ...


Mojang's Card Game 'Scrolls' Gets New Name, Is Now Free-To-Play

Ill-fated online multiplayer card game “Scrolls” is now called “Caller's Bane” and it's now free-to-play, developer Mojang announced on Wednesday. “We're releasing the game for free, for anyone to enjoy. The team's been working towards this behind theĀ ...


The 'Minecraft' Movie Suffers A Delay As It Loses Its Director

Director and co-writer Rob McElhenney is no longer working on Warner Bros.'s film adaptation of “Minecraft,” according to The Wrap. The “It's Always Sunny in Philadelphia” star was picked to direct the film in 2015, but now it's not happening, he ...

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