Motel 6 customer service

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Guest Relations

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User Reviews

Posted by Anonymous


It appears that Motel 6 has no customer support. After 7+ weeks of trying I have not been able to locate anyone who can help with my issue.

Posted by Dixie


I have been trying to get a refund from the motel 6 on Garnett in Tulsa ok. There were cockroaches crawling on the walls. The telephone wasn't working and there was so much riff raff outside you could hardly get to your room. The toilet wouldn't flush you had to take off the lid and lift the chain. This was a horrible motel to stay at. I got off my plane at 10:30 p.m. and my husband checked in at 6:10 p.m. he went right seeing so wasn't in the room until he picked me up. But they are saying they have. A 2 hour refund policy. Under the circumstances they could have given a refund as the room was gross. I tried to call the manager but couldn't get past the front desk. I am very angry and upset the way I was treated.NEVER AGAIN will I stay at motel 6.the room was under my husband's name Rodney Turpin.

Posted by Dixie


I have been trying to get a refund from the motel 6 on Gartner in Tulsa ok. There were cockroaches crawling on the walls. The telephone wasn't working and there was so much riff raff outside you could hardly get to your room. The toilet wouldn't flush you had to take off the lid and lift the chain. This was a horrible motel to stay at. I got off my plane at 10:30 p.m. and my husband checked in at 6:10 p.m. he went right seeing so wasn't in the room until he picked me up. But they are saying they have. A 2 hour refund policy. Under the circumstances they could have given a refund as the room was gross. I tried to call the manager but couldn't get past the front desk. I am very angry and upset the way I was treated.NEVER AGAIN will I stay at motel 6.the room was under my husband's name Rodney Turpin.

Posted by Anthony Gary


I am visiting from Bakersfield California to Sacramento for my one year wedding anniversary. I am staying at one of your locations 7850 College Town Dr., Sacramento, CA 95826. Having a visitor coming to visit me and my wife who lives in Sacramento was confronted from the office staff at the Motel 6 telling her she could only visit for two hours. This information was not told to me before I paid for the room. I was not aware that I was in a jail where limited on how long I could have a visitor come to the room . As a paying customer I would appreciate all information to be given in writing, before we decide to rent your room .
I would appreciate a written response in regards to your hotel policies.

Posted by Anthony Gary


I am visiting from Bakersfield California to Sacramento for my one year wedding anniversary. I am staying at one of your locations 7850 College Town Dr., Sacramento, CA 95826. Having a visitor coming to visit me and my wife who lives in Sacramento was confronted from the office staff at the Motel 6 telling her she could only visit for two hours. This information was not told to me before I paid for the room. I was not aware that I was in a jail where I'm limited on how long I could have a visitor come to the room . As a paying customer I would appreciate all information to be given in writing, before we decide to rent your room .
I would appreciate a written response in regards to your hotel policies.

Customer Service Ratings

Based on 1 votes.

2.0

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Hours of Operation

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Motel 6 customer service news

Police investigating armed robbery reported at Motel 6 in North Lawrence

Police say they are still investigating an armed robbery reported Monday in North Lawrence. Officers were dispatched shortly before 4:40 p.m. Monday to 1130 N. Third St., Motel 6, regarding an armed robbery that had just occurred in one of the guest ...


Third suspect arrested in armed robbery at Lawrence Motel 6

A third person has been arrested and charged in an April armed robbery reported at a North Lawrence motel. Chelsea C. Chambers, 21, was arrested over the weekend and made her first appearance Monday in Douglas County District Court, according to jailĀ ...


Motel 6 to settle claim workers gave guest info to ICE

Motel 6 has tentatively agreed to settle a lawsuit that alleges it discriminated against some Latino customers at two Phoenix locations by giving their whereabouts and personal information to immigration agents who later arrested at least seven guests.

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