Northwestern Mutual customer service

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Customer Service

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Phone: 800-388-8123

  • How to reach a live person:
    • Press 6
  • Hours of Operation:
    • Mon-Fri: 7am - 7pm CST
  • Email:
    • This information has not been added.
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  • Description:
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User Reviews

31
Dec

Posted by Anonymous


on 12/31/15 at 11:06AM

Why isn't your telephone number on your website? I searched under Contact and Customer Service..... finally went to Google to find out how to call you.

16
Sep

Posted by DW-Policy Holder since 1960


on 9/16/12 at 7:15PM

Asked to change owner on 2 policies:
16590820 Maria S. Bartlett
16590829 Dmitri D. Barlett

I was only sent forms for Maria's policy with both policy numbers listed. This caused me to miss contact with the new owner and was a significant inconvenience. Im sorry that I did not request the full name of the NML customer service rep as she appeared competent. I was wrong. now, i have to call and start the process again for policy 16590829 Dmitri D. Bartlett. If you wish to react to this, please send appropriate forms via expedited service, e.g. FedEx, UPS or Priority mail.

I have had NML Life policies since 1960 and presently am NOT happy with your service.

Dennis Winsten
520-885-3416
[email protected]

27
Sep

Posted by Anonymous


on 9/27/11 at 4:42PM

Just called (9/27/11); Customer Service closes at 6p.m. Central Time, NOT 7p.m.

07
Feb

Posted by Anonymous


on 2/7/11 at 8:36AM

The relationship I have with northwestern mutual is par excellent, the customer service department is second to none - their knowledge of the products they sell makes you feel comfortable in buying and investing. Northwestern is the way to go....
Derrick
Roanoke VA

Customer Service Ratings

Based on 157 votes.

2.9

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Northwestern Mutual customer service news
Northwestern Mutual's Rose Parade float to focus on curing childhood cancer

Highlighting its commitment in the fight against childhood cancer, Northwestern Mutual Life Insurance Co. will sponsor a float in the Rose Parade focused on the belief that every child deserves a life of laughter, adventure and fun despite a diagnosis ...

Northwestern Mutual adds innovation mindset to risk management

Northwestern Mutual Life Insurance Co. has a long history of risk management — it's the company's main business. Little by little over the past few years, the century-old company has made innovation a focus. "You should be able to take the time to ...

Deal of the Week: Hurricane Harvey sped up Northwestern Mutual's move

Northwestern Mutual fast-tracked its plans for a downtown office after Hurricane Harvey disrupted operations at its main Houston office near the Galleria. The Milwaukee-based financial services firm has moved into the 31st floor of the Kinder Morgan ...

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