O'Reilly Auto Parts customer service

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Phone: 800-755-6759

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User Reviews

10
Apr

Posted by Anonymous


on 4/10/23 at 11:07AM

I had an my alternator go out on traveling and had to replace. Found an O'Reilly's on route in Rusk Texas, Store #5990. Bought an alternator and replaced it in the parking lot. Brandon an employee went above and beyond his duties to see that I had everything needed for the job. Even help on his free time in helping me in getting it out and new one end. I give this gentleman my highest regards and thanks for services rendered. I have always had the greatest respect for your company and never not been able to get parts needed. Again thank you for your service's.

25
Sep

Posted by LeeP


on 9/25/22 at 6:56AM

I want to thank the support team of the helpline, they are very much helpful and provide great results regarding my warranty issue. Especially thanks to Edward's follow-up call.

07
Nov

Posted by Anonymous


on 11/7/20 at 8:29AM

I ordered my parts the day before and I received a email that there ready and went to pick the up the lady at the counter was really rude and when I told her I had a online class order rather then ask for my ID like every other time she tells me I need to bring up the order on my phone so I did it for her and she told me she didn't even need it then she called her colleague they started speaking in Spanish then they told me they didn't have any parts when I ordered the parts because they were in stock and they told me I had to wait laughing I feel like I was being treated this way because of my color of skin . It was at 4511 calumet ave ,46327, gammon Indiana

13
Nov

Posted by Anonymous


on 11/13/16 at 4:50PM

I went In o really in baton rouge LA on plank rd went in On Sunday around 3-330 the guy didn't want to sell me the spark plugs for my car I called first before coming a lady answered told me what to get for My Lexus the guy wouldn't sell me any so I left went to advance auto. If I don't have the money for 80 dollar spark plugs I don't have to get them.

26
Jun

Posted by Anonymous


on 6/26/16 at 7:46AM

You probably don't care. In the Choctaw Ok store you have a smartass punk working there. I will no longer buy parts from your store because of his attitude. Good thing autozone is right down street they will be getting my business now.

View all 10 O'Reilly Auto Parts customer service reviews »
Customer Service Ratings

Based on 1 votes.

3.0

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O'Reilly Auto Parts customer service news
BBB Industries Receives O'Reilly Auto Parts Award

BBB Industries was recognized with O'Reilly Auto Parts' 2017 Sales & Service Award at O'Reilly's annual managers conference in Dallas, Texas. “It is truly an honor to be recognized by O'Reilly Auto Parts with their Sales and Service Award,” said Odd ...

BBB Industries Receives O'Reilly Auto Parts Sales And Service Award

... 2017 Sales and Service Award at the O'Reilly Auto Parts annual Managers Conference in Dallas. “It is truly an honor to be recognized by O'Reilly Auto Parts with their Sales and Service Award. It takes many people working in harmony, at both ...

Middletown Historic Commission OKs O'Reilly Auto Parts store

The Middletown Historic Commission Thursday, May 25, 2017, gave its approval for the construction of a new $2 million O'Reilly Auto Parts store at 1811 and 1835 Central Ave. The project was denied by the Historic Commission in March after downtown ...

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