Panera Bread customer service

Panera Bread is an American chain of bakery style fast food restaurants. Panera Bread is from just outside of St. Louis, Missouri. Panera Bread grew to a National chain by acquiring other bakery style chains. Panera Bread offers support via toll free phone, live chat, email as well as support though its mobile app.

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Hours of Operation:
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Customer service link:
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Main Company URL:
- http://www.panerabread.com
Description:
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User Reviews

Nov

Posted by Anonymous

on 11/1/23 at 4:23PM

I stopped in at Panera's in Kokomo,Indiana this morning.
I was the only customer at the counter at the time. There were employees walking back and forth behind the counter. I realized they were probably busy, but no one acted like they saw me or said that they'd help me soon. It was like I wasn't there. After waiting long enough for them to have greeted me, but they didn't, I just turned and left.
I'm glad I don't know names because I'm not looking to get anyone fired. It just seems that they should be more aware of customers. After all, without customers, there would be no Panera's.

Oct

Posted by Anonymous

on 10/20/23 at 10:52PM

Love paneras but your crust is so tough it seems that you would have a bread with a tender crust for us people that h a very false teeth so we didn't have to throw the crust away. Thank you.

Oct

Posted by Scott

on 10/6/23 at 8:14AM

Panera bread in Roseville ca is allways out of bread I ordered a hot sandwich and they told me they were out of bread and that if I wanted the sandwich I would have to have it on a Begal roll this is miss representation from what the menu says gjis is not the first time Panera has ran out of bread so this probnerds to be fixed the manager of this place doesn't get it maybe she dosent know how to figure how much bread to make Panera train her it's the Panera store in Roseville ca on Douglas blvd

Aug

Posted by Anonymous

on 8/1/23 at 5:03PM

I feel so disgusted after being charged $30 for 2 sandwiches at the Fremaux Panera in Slidell, La.
I wanted a turkey BLT sandwich on baguette bread. The girl taking my order said they couldn't make it. I asked why and was told- they just couldn't.
I said in a non confrontational way I was driving to the window so they could explain why it couldn't be put on baguette.
I was met at the window by a manager that greeted me with stern frown and irritated to be bothered by customer that dared to ask for a change of bread.
The manager told me that sandwich wouldn't fit on a baguette. I should have driven off after receiving such negative treatment simply for asking for a different bread.
The cashier was a snob and with no sincerity told me to have a nice day. I asked for an itemized receipt which was not in the bag. She rolled her eyes as she produced it.
I have eaten Panera bread sandwiches for years all over the South Eastern USA and never had a bad experience.
$30 for two sandwiches.
I am so disgusted with my experience I don't even want to eat it.

Jul

Posted by Scott

on 7/7/23 at 9:53PM

I would like to give my personal and professional view of the Panera restaurant located at 16836 W. Devonshire St. Granada Hills, Ca.
I have been a patron of this particular Panera for quite some time now and will continue to be a patron for a long time to come. My wife and I have regular dates there, and I have professional chess players come and play professional rated games many days and nights every week.
I myself am a Senior Tournament Director for US Chess, which is the governing of chess in the USA. I'm also a professional Arbiter for FIDE the governing body of professional chess in every country of the world. Therefore I am very particular where I bring my players who are all professionally rated players themselves.
I, my students, players, parents, etc., are all very happy with this particular Panera. The food is excellent. The atmosphere is always conducive to playing the best chess possible. The staff from the General manager Joel, to Destiny, Esperanza, and many others are always courteous and friendly to us, and to myself. I know professional people when I see them, and the staff at Panera are exactly the kind of persons I choose to be around. They talk and treat us like family which we all find so rewarding. Most restaurants do what they do for tips or other second rate reasons. The staff at Panera simply do it because that's what they are inside. Integrity, honesty, and sincere friendliness goes a long way in keeping customers. If you knew me and how I am you would realize the truth of my statements. You are free to contact me to get my personal information and check my credentials with US CHESS. I felt it neccessary to state how I feel about Panera and their workers.

Sincerely,
Scott Hunt
Pasadena Chess Organization;
West Valley Chess Organization;
Royal Spartan Chess Organizations;
Beyond Chess Organizations.

Continued success to Panera.

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Posted by Anonymous

Oct

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Oct

Posted by Scott

Aug

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Jul

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