PlayStation customer service

Quickly locate PlayStation technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the PlayStation page at any time.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-345-7669

  • How to reach a live person:
    • Just press 0
  • Hours of Operation:
    • Monday - Saturday 6am-8pm PT
      Sunday 7am-6:30pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

13
Jun

Posted by Anonymous


on 6/13/19 at 9:51AM

PlayStation Network customer service policy is the the WORST!!

13
Jun

Posted by Anonymous


on 6/13/19 at 9:36AM

Horrible Customer Service

20
May

Posted by BootyBandit335


on 5/20/19 at 2:04PM

PlayStation Banned for a reason I don't know I haven't done anything wrong I'm pissed just to see this ok

26
Aug

Posted by Cotechy


on 8/26/18 at 2:26PM

When a customer "blocked" a player is for a reason,and you people do not repect that,i pay for my ps plus is not free,so i demand that if i blocked a player a do not want to be match with him ever again,do your job right .!! Or i will swtich to a diferent plattaform that would ..

28
Jul

Posted by Wickedness420002


on 7/28/18 at 3:26PM

Can't get on PlayStation network to do anything I spend alot money to be able play the games I enjoy to play it says business hours don't end until 8pm I called and said phone support is closed im highly upset and deserve an explanation I keep getting error error error what's going on

View all 394 PlayStation customer service reviews »
Customer Service Ratings

Based on 596 votes.

2.8

Get Immediate Help

Have a PlayStation question? Get immediate PlayStation support from HelpOwl.com.

Got an Idea?

Have an idea for PlayStation? Submit, rate and comment on PlayStation ideas by visiting IdeaIncite.com.

Customer Service Scoreboard

See detailed PlayStation customer service rankings, employee comments and much more from our sister site.

PlayStation Manuals

Find free PlayStation manuals and user guides available at ManualOwl.com.

PlayStation customer service news
Sony Shows Off New 'Red Dead Redemption 2' PlayStation 4 Bundle

If you don't own a PlayStation 4 Pro yet, you might want to hold off until October, when one of the most highly anticipated titles is featured in a new console bundle. Launching Oct. 26 alongside the game, the new “Read Dead Redemption 2” console ...

The PlayStation Classic's Full List of Games Could Make it 2018's Must-Have Holiday Gift

After revealing the existence of the PlayStation Classic in September, Sony has finally made known the full lineup of games to be included on its upcoming miniature console, available December 3 for $99.99. The tiny gadget, a shrunken-down version of ...

Cord Cutting Combo: Philo + PlayStation Vue

Most cord cutters find that combining two or more streaming services gives them all the channels they need, while still saving money compared to the cost of a cable package. For many of our readers, Philo and PlayStation Vue are the winning combination.

Related Companies

Listings for companies similar to PlayStation: