Radisson customer service

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User Reviews

Sep

Posted by Anonymous

on 9/6/20 at 8:16PM

Worst hotel I have ever stayed at would never stay here or recommend it to anyone. First control to tv did not work had to wait a whole day for replacement, secure lock on door fell off. But worst of everything their front desk has the rudest staff ever

Nov

Posted by Anonymous

on 11/13/19 at 10:50PM

Check in.
Broken shutters on entry door so people can look straight into room.

TV does not work.
Workers came in and shuffled the channels around and said if green light don't come on after they left then it doesn't work. That it must be some cable problem...no real effort to fix anything.

Toilet roll came flying off the toilet bar ....also broken.

Lamp in bedroom keeps shutting off and coming g on for no reason.

The place is not it kept up or taken care of.

Oct

Posted by Anonymous

on 10/6/19 at 7:02PM

We spent four nights in Raddison on 8 Traders Circle from 10/3 to 10/6. We were very unhappy with our service. First our sheets were only changed out only one time while we were there and that was on Friday afternoon. After that they would come in & just remake our bed and replace towels.. We had to always call to get more toilet paper in our room. I normally stay in Hilton Hotels but we were attending an event in this hotel that's why we agreed to stay here... I never would have believed the service that we received..

Sep

Posted by Anonymous

on 9/28/19 at 5:54AM

Broken smoke detectors, no heat, lumpy beds, wet carpets, poor service, broken remotes, mildew smell, broken phone, had to ask for extra towels and soap, dirty toilet, leaky bathroom, had to ask for help with bags and they told us where the cart was.

Jul

Posted by Mickyrug

on 7/16/19 at 3:24PM

I booked this particular radissson based on a family member who stayed when it was freshly remodeled.. Never In he'll I would recommend not stay at this Hell home again, I drove up North for a shower, got off the road and went and was checking in, get to the counter gave my Info, I gave this nut my card, now my reservation price was 439.00 +50.00 fee.. This moron said 639.00.. I said WHAT?!? He repeat it I said wait it's 439.00+ 50.00 he went on to say it's 30% and it falls off and my nephew said what are you charging her that much for, it's only her in the room!! This dummy couldn't explain nothing he calls a manager over and then said o nevermind, like a fool I had no choice he already tied my card and money up so had to stay, he then ask do you have a car I said yes he said it's 9.00 a dayðŸ˜ .. my nephew checked in right after me he said to him o I won't charge you all that because she already paid the fee.. I said What??? So get to room the damn key didn't work had to lug all my stuff back to the front desk and by this time I said out me next to my nephew he said o he got the last room. Lucky my floor and room was quiet, so got up and it didn't sit well with me so went and ask for a manager he take one look and say he over charged you by a lot.. he gave me half off one night and food voulchers.. so Sunday came in from a long day was awaken at 2:30 a.m, by some Idiot kicking a door, it stressed me out because it was so loud thought he was breaking into my room, just as I went to call downstairs, it's stopped.. so took me a sec to go back to sleep, well it was next door to my sister room, she said he slammed doors in his room all Morning, threaten to murder the female that was with him, screamed and Hollard all morning and was tossing furniture around!! So later that morning when I went to check out the same clerk was there, I said to him you over charged me and held all this money on my card and I spoke to your manager, we both me and my nephew went to complain about the disturbance he act like he got an attitude so my nephew said I sense that you're not happy because we're complaining, this moron said well why didn't we call security, then he proceeded to say o well we have just one security guard, that's when we said we're done give us the corporate number and manager, it was one of thee worse experience we ever had, their attitudes were bad, people pay too much to get bad attitudes and service.. I'm done with their properties!!!!

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Radisson customer service

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Sep

Posted by Anonymous

Nov

Posted by Anonymous

Oct

Posted by Anonymous

Sep

Posted by Anonymous

Jul

Posted by Mickyrug

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