Round Table Pizza customer service

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Customer Service

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Phone: 925-969-3900

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User Reviews

30
Jul

Posted by Mrpizza


on 7/30/23 at 6:57PM

I wanted to let you know I have been going to RTP for 40 years .
Your store in Oakley Ca needs to work on their customer service
I was there today at approx 6:30 pm to buy a large pizza and a beer .
I was told I could only get the coupon price if I ordered from the
Website . There were 3 employees sitting on the ground outside
Two employees standing by the ovens One in the bathroom and one said she was off and counting money .
After waiting for 10 min and trying to get the online coupon to work
I asked the guy behind the counter if I can just order here and get the coupon price I explained to him I could not get the online
Coupon because I could net get it to work.
He really didn't care and said no did not offer to help .
I told him I guess I will go to mtn mikes pizza across the street
He didn't care and was very unhelpful.
If this is your coupon policy it. Does not make sense and
Very poor service you lost a sale and a long time customer!!!

07
Jul

Posted by Anonymous


on 7/7/23 at 3:38PM

We are disappointed that round table has discontinued your take and bake pizza. This is so convenient for working people. Please start up again.

Donna
Mariposa Ca

02
Feb

Posted by Anonymous


on 2/2/23 at 6:23PM

Last time in a Roumd Table. Tried to get a beer while waiting but no one old enough to serve beer. Only discovered after many questions as to why not available. First was not available, the after consultation and further questioning they said no one of age was there, and noted soda machine was also broken. When asked for a manager informed no one was at the store. I am surprised this unit is still in business as only one other couple was in restaurant. This is the unit on Ygnacio Valley Road in Concord.

18
Mar

Posted by Lee


on 3/18/22 at 4:58PM

Went into your Portola San Francisco location and the staff were not friendly or helpful in any way. Ordered a small sausage and cheese. Only one choice of crust? Pizza was about the worst I ever had. Barely a step above frozen. Paid $35 for a small pizza and 6 wings. I swear the crust was pre-made and not fresh. Sauce was thick and tasted bad. Definitely not worth the price. Never again.

06
Nov

Posted by Anonymous


on 11/6/21 at 9:55PM

Quality and customer service have declined to point of Little Caesar's pizza. Why pay $22.99 for $6.99 product. Last time I "try again" in hopes it would be better. Just thought that 2 new Pizza places opening up over last 2 years would drive improvement, my mistake and my last dollar to Round table. Told soon the really great Pizza place in town, Pogo's will start delivery. Finally a light at the end of the tunnel and it's note a late pizza delivery, warm not hot.

View all 26 Round Table Pizza customer service reviews »
Customer Service Ratings

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4.5

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Round Table Pizza customer service news
Executive round table: Pizza industry leaders make their 2015 predictions

David Ragosa, co-founder of Kona Pizza USA, said portability is big right now, to fit consumers' active lifestyles. "We are in a go, go, go society," he said. Randy Gier, CEO of Pie Five Pizza, said seasonal items have been very popular this year. His ...

In Round Table Pizza, franchisor gets 'center of the plate' concept it's always wanted

The little things count in customer service. Oct 01, 2018. Dunkin', IHOP launch breakfast-themed beers. Oct 01, 2018. Featured ... Sitemap · Privacy Policy · Terms of Service · Cookie Policy. Follow us: © 2018 Informa USA, Inc., All Rights Reserved.

Bay Area's Round Table Pizza chain acquired by franchise group

Round Table Pizza - which long flooded Bay Area commercial airwaves with the slogan "the last honest pizza" - has sold to a group that manages several chains. The pizza chain, which was founded in Menlo Park in 1959 and headquartered in Concord, has ...

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