Sears customer service

Sears is an International chain of retail clothing and appliance stores. Sears was originally started as a mail order business. Sears acquired Kmart, another chain of retail stores in 2005. Sears offers customer support by a help web page or toll-free telephone number.

Leave a Comment
Update this Listing

Customer Relations

Update this Department Add a Comment

Phone: 800-549-4505

  • How to reach a live person:
    • Press 0 three times
  • Hours of Operation:
    • Maybe 24/7. I called at 7:00am PT on a Saturday morning and a person picked up.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

Sears Credit Card Support

Update this Department Add a Comment

Phone: 800-917-7700

  • How to reach a live person:
    • Press 0 for first three prompts
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

04
Dec

Posted by Anonymous


on 12/4/23 at 1:05PM

Very difficult to reach a customer service representative by referencing internet.
8006595917, ext6,1,4 sells a medical device.
8004795899 helps with mattress orders.
8004881222 goes to medical nurse.
8006973277 about warranties.

Not able to find a toll telephone number for a live person to discuss technical assistance.

22
Jun

Posted by Allary


on 6/22/22 at 6:26AM

It is IMPOSSIBLE to get anyone at Sears corporate. Every number is fake. They are the worst company to do any business with.They will not honor their services, and Noone helps when you purchase something that is defective. I have been writing and calling for 3 weeks now to get some help with a new Fridge and NOONe there does Anything.

11
Mar

Posted by MikeyK


on 3/11/22 at 10:17AM

when we call the number we get is someone else, not Sears???

27
Jul

Posted by Anonymous


on 7/27/18 at 8:29AM

my refrigerator brought with warranty[ still has warranty] malfunctioned and after 3 weeks with 2 scheduled cancellation stating needs another new parts at the last minute, and after receiving the parts still has to wait another 3 weeks for appointment. Mean while it is going to be 6-8 weeks with fridge out of service. All scheduled appointment was cancelled the same day at the end of the scheduled time making us waiting for the person. I hope no body else has to go through this same -waste of time,frustration and disappointment .

10
Jul

Posted by Anonymous


on 7/10/18 at 8:47AM

Purchased. Frigidaire dishwasher april 2018. Not good quality at all. Almost started my house on fire july 6. Called numerous times for assistance.now i have to wait 2 weeks for Frigidaire to come out. This is a lemon and im going to call about it.

View all 1,576 Sears customer service reviews »
Customer Service Ratings

Based on 374 votes.

2.1

Get Immediate Help

Have a Sears question? Get immediate Sears support from HelpOwl.com.

Returns & Refunds

Review the Sears return and refund policy at ReturnsAndRefunds.com.

Got an Idea?

Have an idea for Sears? Submit, rate and comment on Sears ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Sears corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Sears customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Sears hours of operation for locations near you!. You can also find Sears location phone numbers, driving directions and maps.

Sears customer service news
Empty shelves, poor customer service speed Sears' demise

The retailer's problems, according to shoppers, former employees and vendors interviewed by Reuters, range from its limited assortment of merchandise to poor customer service. In addition, some said, the retailer abandoned basic shop-keeping standards ...

Harlingen Sears to close, retailer files for Chapter 11 bankruptcy protection

No word yet on when the store will close. USA Today says liquidation sales at the additional stores are expected to begin within two weeks, according to a court filing. The company has struggled with outdated stores and complaints about customer ...

Sears Hometown Store still serving community

"Are y'all going to close?" a man asked while paying at the Sears Hometown Store on Downing Pines Road. "No, we'll still be here," said store manager Michelle McIntosh. The franchise, owned by brothers-in-law Richard Turnley and Jim Slaughter, is going ...

Related Companies

Listings for companies similar to Sears: